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November 2023 by trevor hyde
The associate was very helpful and insightful. Very friendly and fast service. Knew what would work best for our lifestyle.
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October 2023 by Jonessa McConnell
So I’m not a person to leave reviews at all, like good or bad but this is just beyond stupid. So I stood in the store for almost 30 minutes waiting to be helped when 3 of the employees wouldn’t bother looking off of their phone. When I was finally helped the gentleman was absolutely rude. He got mad when I stuttered over my phone number, and was irritated that I had to struggle to get my drivers license out of my wallet. And when I asked him as to if he could possibly help me with the app, as I’ve been having technical trouble with the online pay system. He just told me that it’s best if I just come in the store to pay my bill. And he refused to give me the number of customer service about their app.
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October 2023 by Larry Brittain
The representative Tim was very knowledgeable, friendly, and patient with my wife and I. We're a little older and needed more assistance in setting up our new phones.
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September 2023 by Linda Miller
Timothy D. at the Newport Road store here in Casper, WY went above and beyond to help us with our new phones. Super friendly, super knowledgeable! We will only go see him for now on.
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May 2023 by Eli Talovich III
They did a good job. Only one guy their knew what he was doing and he was training 2 other people so it took longer.
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March 2023 by theresa Jansen-kolf
Very very helpful and knowledgeable. TIM knows his craft. He spent 3-4 hours hepling me untangle a problem with my account. He was persistent, professional and kind. Because of his excellent service, I am staying with ATT as my phone service. ATT is lucky to have Tim representing this company.
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February 2023 by Adrianna Daniel
Hi! Tim was the representative that helped us and he was amazing at his job. He really cared about helping us and getting us the best deal there was. He was also great at making conversation while we wait and his team was awesome as well. Definitely recommend
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October 2022 by Jarrid Lafferty
Bought life time screen saver replacement first year was free to replace them did that maybe 1once a year then this year they want to charge 8.50 and also don’t stock the correct protector. Was told to call 611 did that and service told me iPhone 12 is out dated an the don’t supply free screen protectors anymore unless they have them in stock at the store. I will be switching Carriers soon spectrum will be next an I’ll save money it’s really a win win all though I do like att
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August 2022 by Kellie Budig
I was helped right away and the gentleman helped us save money!
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July 2022 by Stephanie Pedroza
My old cell phone was destroyed & they set up my new phone, retrieved what they could from my google account, saved my old telephone # & were very patient & understanding. this is one reason I've been an ATT customer since 1984.
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July 2022 by Nadia Martinez
Definitely recommend this store! The customer service was amazing they helped us out so much.
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March 2022 by Gale Williams
I could not get any help at the AT&T stores until I came out here to this one where Myracle works and she went above and beyond and she stayed late even to get my phone up and running. She is indeed a Miracle-Gro and you need more employees like her!!!
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March 2022 by Christine Blevins
We where very satisfied with the service they answer all questions they where very helpful the three employees that where there where great it was nice to see everyone working together and happy to help us and they where very fun thanks to all of the employees at that location ?
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February 2022 by Cliff Stewart
I was in the store last night for a phone upgrade and like normal I had a extremely helpful and friendly experience. I tell everyone I know to go to that location when they need phone help. Great job!
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September 2021 by jay graen
Made our phone upgrade super easy. Shared some laughs with the staff. Incredibly helpful!
