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September 2023 by Lindsey Temple
Joe was so helpful! Thank you for all your support!
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August 2023 by Rebecca Pollack
I really can't say enough great things about Joe who works at this location. He helped me sort out an issue with my prepaid plan. He was was very very patient even with all the hoops he had to jump through to get my number ported and working. Super impressed with him and this store. I was in previously for another phone issue and was help by another employee who was equally awesome (I just didn't catch her name).
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July 2023 by Sarah Owens
This store was absolutely amazing. I have dealt with both the gentleman and the female and they were both great. They are always so nice and friendly when I go in. Anytime I have a problem with my bill or my phone they always make sure to resolve the issue and explain everything as they go. I give this store 5/5 stars. I wouldn’t go anywhere else!!
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July 2023 by Rebecca Cunha
Very unprofessional..Came in and first off the employee wasn't wearing any shoes.She was pretty rude and didn't really care what the problem was.The Manager was very helpful though
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July 2023 by Janet Anderson
I have a very good experience in West side AT&T. Laura is great and will surely help you with your questions and what you need. She’s very Knowledgeable and had an awesome customer service.
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July 2023 by Taylor White
Cailey was very professional and the manager Joe even helped me with a previous issue where my trade in deal fell off. Overall it was a very pleasant experience and very welcoming.
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July 2023 by creg k hilks
Very dirty store, the lady assisting was making the other guy do everything while she kept announcing how excited she was for work to end. They need an overhaul.
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July 2023 by Roger Petersen
Great location. Caley is sweet and extremely helpful.
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July 2023 by DaXies
This store slaps - Joe and Cailey are awesome!
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January 2023 by Quory Adamson
Calin was very professional and attentive to our needs hands down the best experience I've had in a store she made my decision to switch from Verizon to att that much easier she has a bright future ahead of her in sales
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December 2022 by TJ W
You WILL be lied to about the trade-in value of your phone, about cost of your plan, about how much your monthly bills will be.They will tell you you'll get $800 credit for your iPhone, but you'll only actually get $20. When you ask them about it, they'll say it takes time and you'll see a credit on your bill. (Still waiting.) You will be charged at least $10 more than the base rate of the plan. (The $75 plan is costing us $85 even before all the added charges.) They will add all kinds of extras behind your back if you're not careful. I asked for the lowest 5g plan and the girl gave me THE MOST EXPENSIVE.In 2 months, for 2 phones, we have paid $637!I am paying off my phone and getting away from this place as soon as possible. Shady business practices here.I CAN'T STRESS THIS ENOUGH...STAY FAR AWAY FROM THIS PLACE!!!
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October 2022 by Joshua T
First off Best Buy said to go to the east side store bc this one does shady stuff and they were correct. They talked me into adding a tablet and saying it would only make my bill go up $20 or so. Well it went up over $120. They lied on multiple things. The manager guy in there doesn’t have a clue how to do a transfer and I left feeling like things were incomplete. And they were I was able to transfer my stuff myself. Horrible store experience. Go elsewhere!
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October 2022 by Holly “Holly717” Rogers
Joe is freaking amazing Kalie took care of me so well she saved me so much money
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September 2022 by Cailey Jackle
AMAZING STORE CAILEY AND JOE ARE GREAT
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August 2022 by Var Bostwick
Joe and Cori. Thank you for calling in for me and helping me with my bill.
