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June 2023 by Teri Rabun
In June of 2022 carpet one sent installers to install carpet in 80% of my home. There is just my husband and I and in less than 6 months was already showing path lines with bumps. After numerous calls they sent someone down to look at it. Every seam showed and he said it needed stretched. So they sent another installer down, we had to have all the furniture moved which cost us 500 dollars. After he started he pointed out that the carpet was not stretched or attached to carpet straps in bedroom. He stretched every room resulting in more seams showing up due to being laid wrong,according to him. His son did some stairs for us not tacking them down on the edges and leaving a big mess in our family room. I have discovered in bedroom he cut carpet to short and it doesn't touch baseboards. My calls have been ignored. I would not recommend Carpet one worst install and carpet I have ever seen.
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April 2023 by Lacey Mcelroy
I received a great experience over all with Carpet One. The entire team worked together to meet my carpet needs. The man who came out to lay the carpet was very clear, professional and laid 600 sq ft of carpet in one DAY! Give them a call.
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April 2023 by paul jorgenson
Excellent customer service for Carpet install , was as professional as it gets ! Vynal plank flooring looks amazing, but the peices for locking together from the manufacturer needs improvement, locking tabs are too brittle and needs more prodect to lock together in a better way !
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March 2023 by Steve Gilbertson
Great customer service. Large selection of carpets and very knowledgeable staff.
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December 2022 by Jackie L.
Very helpful, great service. My flooring looks great. They did the upstairs and a year later the downstairs. I will be doing back to have them do bedrooms and bathrooms. Quick install and friendly staff.
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August 2022 by Hank A.
Decent carpet HORRIBLE service. Save some $$ and you'll get the same or maybe better install and service at Home Depot. It's a shame! Too bad one star is as low as you can go.
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October 2020 by N Neal
I have changed this review because I realize I posted prior review about another business that was rude. This young lady was very pleasant and helpful but no mask wearing here even though we had on masks the whole time. Would appreciate respect of wearing masks when customers do. She spent a long time with us which was nice.
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July 2019 by Lisa J.
Joke...30k worth of carpet and they can move only 5 pieces of furniture...not per room... per house. 30k worth if carpet between 3 houses...one of which is empty...5k square foot house.. empty and one that belongs to elderly person...all 800 square foot if it... Needs a new manager...Krista was absolutely wonderful...maybe she should have his job! What a piece if work he is...