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December 2023 by Colton R
One star because no stars isnt an option. I special ordered the **** Gmc at4x HD. I received the truck. Two days of owning it I noticed the tires were rubbing on the fender. Come to find out the bumper was installed wrong from the factory. This dealership offered to fix it at my expense. By finding another trick to drive while they have it for a couple days. Terrible customer service for a dealership. The manager was supposed to reach out to me. Its been 3 weeks and still havent had him call.
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November 2023 by Michelle Thompson
What a great experience. Fast and easy. Mickie was amazing as well as everyone else . Definitely recommend using them for
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November 2023 by Kellcie Martinez
I sent in an on-line inquiry and within mintues Mickie reached out and set up a test drive. Upon my arrival Mickie had it pulled up front, warmed up and ready to drive. Everyone was super friendly and it was by far the quickest and easiest purchase from a dealership I've experienced. I recommend 10/10!
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October 2023 by Scott Harvey
Mickie helped my girlfriend a couple years ago get a good vehicle. He was great to work with. When it was time to purchase a new pickup and GMC was what I wanted. It was an easy choice and he was again great to work with.
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October 2023 by Jon Rudolph
Mickie Harris and others at Casper Buick GMC Cadillac did a phenomenal job in customer service and delivery of my truck. Especially for an out-of-state buyer. He and the staff were extremely responsive, professional and accommodating. I wish all purchases, big and small were this easy and straightforward.
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September 2023 by Jason Boe
Worst experience I have ever had at a car dealership, and that’s saying something! Rude, not helpful woman at the service desk, rude not helpful service manager. Only avenue I had to get anything done is file a lemon law. $74,000 truck sitting in my garage that they can’t/or won’t fix. Was told numerous times I’d have better luck taking it to get worked on where I purchased it. Never offered a rental or loaner, while my truck sat for 33 days. Had items stolen while it was at Casper GMC and was essentially told sorry, not our problem. The reasons above are why I will NEVER buy anything from Casper GMC, and will tell everyone I know to avoid the dealership all together.
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September 2023 by Douglas Beran
Excellent truck buying experience with NO sales pressure. We got exactly what we wanted at a fair price. With no hassle. I would highly recommend this dealership. One of the best vehicle buying experiences we have ever had.
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September 2023 by Justin Brost
Melanie is an absolute angel, she is incredibly knowledgeable, trust worthy and very honest, she worked her behind off for my daughter to get her into a car , not to mention George, Mickie, and the rest of the staff, if I could put 10 stars I would !!!!! Absolutely love caspers gmc.
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September 2023 by Janna Wellemeyer
Worst experience ever, with any dealership! We had a leaking 3rd brake light verified by the auto glass shop… brought it here for warranty work, wasn’t covered and the tech broke the back window and tried to claim it was broken on arrival! Zero customer service, kept the truck longer than planned and still offered no compensation … refuse to do service here again will drive anywhere else
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September 2023 by Michael Brennan
Every time I call service I get a machine. When I finally got a person the appointment was 4+ weeks out. Also the key fob is on the fifth battery, the car is less than a year old. Last time I took it in with a new battery they said there wasn’t a problem, the other fog has original battery no problems
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August 2023 by Carin Martin
This was our first purchase at GMC/Cadillac and the best experience ever. Mickie was amazing! He is personable, has great customer service, and really listened to what our price range and needs for a vehicle were. I would give more stars if possible and will highly recommend!!
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August 2023 by Kelly B
This was our first purchase with Casper GMC Cadillac. It was by far the best experience we have ever had with purchasing a vehicle. Matt, Mitch, and Will were very friendly, professional, and helpful. We could not have asked for a better experience. Thank you.
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July 2023 by Anthony pappas
I was in Casper GMC Cadillac yesterday. I was greeted by George who immediately walked me through what they had and what would meet my expectations. He walked me through the entire process which led me to purchasing my 1st truck. George made everything smooth sailing and made my experience a 5 star . I’d highly recommend this dealership if you are looking for a vehicle
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June 2023 by Sarah Grover
I purchased my new 2023 GMC Terrain from Mickie Harris @ Casper Buick, and it was a great experience! After my previous car broke down and was more to repair that to replace Matt the GM called me personally he answered all my questions, and helped with set up, and testing out different cars to help me figure out what I wanted. Then Mickie sat down with me and made sure I was happy with my purchase. He even walked my step by step through a ton of the features of my new car. Everyone I dealt with was great to work with :) Matt found a home for my trade in making sure I got the trade-in I needed. The whole buying process was pain free. Highly recommend!!! Thank you, Mickie, Matt & the GMC Team!!
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June 2023 by Terry Miller
Melanie Peterson was awesome! This was the easiest it’s ever been purchasing a vehicle. Any questions we had she had the answers and would show us how easy it was to use it. Definitely went out of her way to make sure we were comfortable using our new purchase. The showroom and surrounding were very clean and neat. Welcoming atmosphere.
