-
November 2023 by Nick Lenk
This review is regarding the store manager, Blake (I think his name is Blake, started with a B at least. Sorry if I screwed up the name!). I had to come in a few weeks ago to have a relatively difficult conversation with him surrounding a former employee. I left overall quite impressed with how he handled that conversation, and the professionalism and care he took when discussing the topic.Anyway, I just wanted to make sure I provided public feedback to enshrine my appreciation for how that interaction went. He's someone I would trust, and that goes a long way.
-
October 2023 by Michael Haggerty
Lance helped me out big time teaching me more about my Stihl saw and helped me acquire a couple good products for maintenance. Real helpful guy had a great experience in the store. Definitely will be back in for Stihl products and knowledge.
-
October 2023 by Bill Walden
Good people who have the things you need and can answer questions.
-
September 2023 by Justin Eberhardt
I went in to get some 10 inch galvanized nails for my patio and Raymond greeted us right when we walked in, and was extremely knowledgeable and helpful in finding what I needed. I would definitely recommend coming to Ace Hardware "on CY AVENUE" if you ever need anything, they are extremely polite and helpful. It was an awesome, and refreshing experience to have great customer service. Thank you!
-
September 2023 by Kimberly Lindsey
So friendly and kind! They care about their customers and go the extra mile to assist everyone who comes in.
-
September 2023 by Kylie Wall
Asked an employee where something was and tried to explain it and she really said "are you trying to mansplain to me." So sick of this wokeness. Hire better employees with some common sense and decency. Until then, you just lost a lot of business. That's what happens when you run with stupidity.
-
September 2023 by Adam Welch
This would be a 5 star. I like everything about this place except Lance the Stihl tech. He is a piece of work that needs serious customer service training.
-
September 2023 by Dan Polzer
I had a very hard to find metric bolt and they fixed me right up. This young man was very sharp
-
July 2023 by Marc Chapman
At the start I was not impressed with customer service but they have 180 degree turned that around now it's a incredible and fun place to shop !!!
-
July 2023 by Gaelic Poster
They had a solo stove bonfire listed for $279 while the price online is $259. Tried to purchase local and was willing to pay the extra $20. Our local ace hardware told me they had the price wrong and tried to charge me over $300. I will never come back to thi over prices horribly ran business. Can not support local businesses when they try and rip you off.Attached is the picture taken inside the store right by the popcorn machine.If I could give 0 stars I would.
-
July 2023 by Guille Monzón
I am able to find things I can't find in other stores
-
July 2023 by KillahCDub
They open up registers and don't make you wait at checkout!
-
June 2023 by Richard Cline
All of the representatives were helpful and nice. Great selections
-
May 2023 by Nathanael Hahn
Incredibly kind and helpful staff here. They stand out from every store I've shopped at here in Casper.
-
May 2023 by Ryan Seevers
It's a clean local ace hardware. Great for the Community Helpful and Friendly employees.
