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December 2023 by MMartin Fan4Life
Delivered my package to wrong address but they were very quick to get it fixed
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August 2023 by Kasey Miller
Driver threw my package twice. Tried to call but it’s all automated now you can’t talk to a person
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July 2023 by Oil City Cycles
We had an issue regarding the delivery of some tires today and terrible customer service from that driver. I went to this facility to file a complaint and a gentleman named Chris, I'm assuming he was the manager, went above and beyond to make the situation right. I left feeling my issue was resolved and satisfied with the results. I appreciate the level of expectation to customers that Chris held his team accountable for. Thank you!
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June 2023 by Todd Nelson
Won’t let you pick up packages, to bad they don’t deliver to businesses on Saturdays.
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May 2023 by Korlee Adams
Paid for 3 day shipping 6 days ago. My package has been sitting in the casper facility for a total of 3 days now. Can't Contact anyone. Super customer service ?
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March 2023 by Micheal Wentz
Fast and on time delivery..
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October 2022 by Kris Guenther
Missed the signature needed drop off and they called to schedule a time for the next day.
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April 2021 by Joel Carlston
Andy we t above and beyond to help me. Very satisfied!!!
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January 2021 by Nicolaus Wegner
Company refuses to deliver shipments to my address. UPS and USPS both deliver without issue. My neighbors have had the same problems. Last time we had a delivery out here the fedex driver threw a tantrum. They shouldn't be accepting shipments to this area if they can't follow through.
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July 2020 by Yasmine Gonzalez
It wasn't the place, I had to return an oxygen machine the lady told me when the FedEx guy gets here to trade out boxes put the old one in the box when he brings the new one and let him take it right back well he just dropped it off in my door and left and I can't find a place to get rid of it does anyone out there know where I can take a FedEx package large one to send back to indogen please help
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May 2020 by Jp Palato
Work here and absolutely love this place good place food people best service for the entire country
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December 2019 by Rick Rose
Package has been out for delivery for three days I’ve watch two of my neighbors get packages from them but they tell me today that the road conditions won’t allow for the driver to make it to my address so I’m just gonna go pick it up from the warehouse myself
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October 2019 by Robert Norman
New secured facility,great people to help.
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April 2019 by Henry with a mustache
Drivers too lazy to even walk down my driveway. See them sit in the fedex vehicle for a few minutes out front then I get delayed because of weather notice. Never fails even if it’s 80 degrees with no wind. Even happens when I payed for overnight. Very frustrating ups is much better even usps doesn’t do that.
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February 2019 by Camille Lynn
Best packaging facility I've visited. The gates are locked so you cannot go in or visit unless you are an employee or call ahead. The facility is tidy and the people are very friendly! Especially that Ron!
