Call center is off line, and you can NOT access your account. Then, it takes away your pin on your ATM card..and you have to go in person to obtain new one.The people at call center are RUDE.
June 2021
The people there go above and beyond. Everyone greets you when you go in. Everyone is cheerful. The branch is delightful
February 2021
WORST BANK EVER! Beware!!! My mom made a drop box payment and they claim they never received it!!! This bank is incapable of doing basic transactions they offer as this is the second time they have done this the first time we went to an actual teller and I kept the receipt!! Keep your receipts people!!