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October 2023 by Kim B.
Service was terrible. Absolutely zero communication from them. Hoods had my lawn mower for 6 months, and not one call to update me. I had to initiate every update call. I needed belts and pulleys replaced, and some of the parts were out of stock. So, I patiently waited for 3 months, then called for an update. They had no idea when the parts would be in, so more waiting. Summer is winding down and still no mower. On one update call I was told the parts were in the mail. I called again a little over a week later and was told, they never received the parts. So, more waiting and no lawn mowing. Finally called this week on a Tuesday for an update, and low and behold, the parts were in, but the tech that was working on it, was off that day. So, I waited for 2 more days, and then called back. They were working on a different mower, and mine would be worked on next. After having my lawn mower for 6 months, mine should have been priority as soon as the parts came in. And the kicker, they charged over $100 more than the quoted me. A bill of $530. Now that summer is over, and I will not be using the mower, I asked them about the warranty on their work...I have 30 days. This place is a joke. Will never go back, and do not recommend.
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September 2023 by K J
They service my works lawn mower and plow. They do a great job and are fairly quick considering how busy they are.
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September 2023 by Michael “Fuzzy Bear” Gadd
I stopped in to see the new location and get a few parts for some of my equipment that I was working on. They have a pretty good selection of equipment, and the girl that got my parts and everything she was quick, friendly, and courteous. She had no problems, looking up a couple of other parts that I may be interested in purchasing in the future. She even answered a couple of questions about a new piece of equipment and overall it was just a good experience. I will be back.
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August 2023 by Casey Koller
From a small business owner: Go somewhere else. Quotes grew overnight. Problem wasn't addressed. They changed my oil and air filter though. And ordered a starter I haven't seen yet. As if I'm incapable of those things. All to the tune of 519 bucks. Haven't heard from them even after I left a message a week ago.
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July 2023 by Michael Sandfort
Bought some lawn fertilizer from them for the wyomnig environment. Worked like a champ, lawn is green and beautifulMike.
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June 2023 by Duane Gray
Very friendly staff, very knowledgeable and helpful. Prices were my h more reasonable than I expected.
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June 2023 by Donald TrumpShit
They recycle using Recyclops. Saving the planet and renting equipment. Great service
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May 2023 by Lord Brae
Friendly, helpful staff. Provides timely quick service.
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February 2023 by Jon Smith
New location offers top of the line products and staff is very knowledgeable
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February 2023 by Guille Monzón
The new location is better and so is parking
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February 2023 by Jim Hunter
Fair deal.
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February 2023 by Bradford Wood
The new location on East Yellowstone is superb!! Lots of room and chocked full of lots of high quality mercandise!! The staff are very knowledgeable and the mechanics are first rate also!
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February 2022 by Ralph Slattery
Great people great customer service
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February 2022 by david Kohn
Super nice peoples and a totally awesome dog to greet you ?
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February 2022 by Salty Legion
Worst customer service. Berates customers. I'll be taking my buisness elsewhere from now on. I regret supporting this local buisness. I will be going to Cheyenne for my equipment from now on. Word of advice Anthony......learn to keep your mouth shut!
