“Mariah and Sarah did great helping me figure out how to lower my plan and add a new line without increasing my bill cost almost at all! I will definitely be back!”
“Ashley and Ryan are The Most Patient and Knowledgeable Service Reps I have ever had the pleasure to work with.
They have been covering the entire store in Casper WY all day without a break. Taking care of everyone with kindness, professionalism and incredible preseverance. We are here at the end of the day and Ashley welcomed us. Ryan served us, answered all our questions about services and the different phones and helped us purchase the best phones for us. Customers are still rolling in, the store has been packed with folks all day. I have not seen this level of excellence in a very long time. They both deserve to be acknowledged and given a raise.
Spectrum, listen up, you want to show your appreciation for this kind of excellence. Don't lose them!”
“10/8/24
Let me start by saying Taybor (hope I spelled that correctly) was amazing and so helpful with all of our questions (which was A LOT).
We switched over from AT&T, after they gave us nothing but trouble, headaches & stress. We came in, and they helped us port over our service and all the little details in between with no trouble at all.
He was so patient with us.
I bought the Motorola Razor and he has a Razor as well so he was helping with other details I had no idea about!
I can't thank him enough and the other staff on how easy the process and what an amazing job they did for us.
They had excellent customer service.
I would not have gotten ANY of this great customer service at AT&T. I am so happy we switched to T-Mobile! ⭐⭐⭐⭐⭐”