-
October 2025 by Tamitha
If I could leave negative stars, I would. I was in there tonight and when I asked the cashier (Angel) to stop playing around, he told me if I was offended, I could leave. Words were exchanged, I paid and left. Upon getting home, I called the store to speak with Rebecca (manager) but got Andrea instead. Andrea told me that she was in contact with Rebecca and proceeded to take my information and told me Rebecca would call, she never did.
I understand having fun at work, but when the line is stretched to the back of the store, your game face goes off and professional employee should kick in, but that's not what happens in this store.
Stop by here if you like games, waiting in long lines and getting yelled at. Angel shouldn't have his job, not after this.
I'll be calling corporate first thing Monday morning.
-
September 2025 by Ttblondie S
Shift leader Tina, interjected 3 times , into a cigarette ID , as the male , cashier was looking through my state ID & said they needed a current driver license, & again Tina interjected, saying they don’t take voided drivers license, Tina interjected saying I could use a paper one , I told her no , I have my new drivers license.. I quickly provided it & he said he couldn’t find the date issued , I said “ to the male cashier , Obviously, it’s blue. It’s current.. as the new one issued are tinted blue. She quickly interjected and took both of us off balance we both look at each other with shock at her rudeness, & she said as an attempt to cause me public humiliation & cause an issue where none existed.,. Her Saying Should I come over there..As if we was her children who needed scolding.. ABSOLUTELY UNPROFESSIONAL & now I see why the Community Complains & refuses to go to that loaf and jug in the evening & night hours
-
June 2025 by Greg Fleming
Rude!! Worst customer service ever.
-
November 2024 by Laney Emmett
The folks at loaf and jug are always happy and friendly whenever I visit. Best place in town
-
November 2024 by Melissa Powell
Go well t in and out. Had what I needed
-
December 2023 by Elk Country Homes
Fuel here today for $2.48 for regular unleaded and grabbed two bottles of soda pop on sale. The employees were very friendly and the man at the counter was very kind and even put my sodas in a bag and reminded me to support the bottom of the bag because they were kind of heavy. A full dollar per gallon savings over fueling up in my town!
-
December 2023 by TWUin2024
They wouldn't help me find my bearded dragon at this location or put up missing posters that I magically produced with the regarded wands I make.
-
November 2023 by Dylan Davis
Pretty good looking store
-
September 2023 by Michael Driggers
If I could leave less than one star I would. As my wife and I were checking out at the register I asked the employee behind the counter to grab a pack of cigarettes. She asked my wife and I both for our IDs and I said, "Oh, do you need both?" She said "yes" and we quickly produced them. The employee went to grab the wrong cigarettes and I politely said, "no, they are usually behind that sign". The employee froze. I thought she was looking for the sign to which I was pointing. I stepped to the side and said, "No, the Camel sign above the American Spirit cigarettes. She continued to stand frozen in place, but now with crossed arms. I waited, and after a moment I said, "can I show where they would be?" She responded with "No! You can't come behind the counter!" I said "I wasn't suggesting that, but could you check behind the sign I'm pointing to?" She then said, "not until you quit treating me like I'm stupid!" I responded, "I'm not calling you stupid, but I often have to show the cashier where my cigarettes are because they are not the most popular cigarettes and most of the time they try to hand me the wrong cigarettes. Like you did!" She was extremely rude over an imagined slight. If she is going to work customer service she can't go off at customers like that. Even if she believed I was being rude, which I swear I was going for helpful not rude, she shouldn't have responded like a child. I have never had an experience like that with any other Loaf n' Jug store or employee. I recommend their other locations around town, but this was unacceptable.
-
January 2023 by ARSON PANDA
My regular stop in the morning for gas and goods. Staff extremely friendly and always stocked fresh in the morning. The store is also kept very clean and sorted. Never had an issue at this gas stop and will always be my stop.
-
June 2022 by Pamela Pearson
Best microwave hamburger ??
-
November 2021 by Jah Breed
Gothic King Cobra buys his smokes here. TWU.
-
October 2021 by Shari Backus
Fast checkout. Clean store. Great employees.
-
May 2020 by Tyler (That Buffalo Man)
Just went into the store to buy some beverages and immediately noticed that it was very very hot, the outside temperature was 84 degrees. Inside the store it was much hotter, hot enough to melt all the chocolate on the shelf and make it unsellable, the bread items were sweating and the employees looked miserable and they were sweating as well.We talked to the employees about it and they said that it's been like this for a week, somebody was supposed to be in Friday (July 19th 2019) and nobody showed up. This is not an acceptable work environment for employees.I've gotten contact with one of their district managers in the region and the only response that we got was "we're working on it". And in my opinion we're working on it is a highly unacceptable response when it comes to employees health and the right to work in a safe environment.There are more than enough refrigeration companies in the small town to fix this issue within 24 hours. I understand every company wants to penny pinch but when it comes to destroyed product on the shelf an employee's well being, these things should be taken care of immediately.If the company didn't just fire all of their maintenance people they wouldn't have to wait weeks on end for things to get fixed. this store is not the only store that has had issues like this that needed to be taken care of immediately but management has dragged their feet on and on.I work for a company that deals with frozen products and have on multiple occasions needed someone out in an emergency and it has not been an issue. To sit there and think that "we're working on it" is an acceptable answer regarding employees unsuitable working environment is negligent.if I provided that answer to any manager above me they would look at me and tell me that they will not accept that kind of answer so why should anybody else except that answer from them? as a manager you are expected to perform at a higher level than regular employees and to provide an answer like that is despicable.I've been a customer of loaf and jug for over 10 years and I've enjoyed it but the new company EG group that has taken over is complete and utter garbage. I've had very good managers in my life that have taught me to be proactive not reactive when it comes to issues in a company and this company doesn't seem to hold those values.
-
September 2019 by Tyler
Just went into the store to buy some beverages and immediately noticed that it was very very hot, the outside temperature was 84 degrees. Inside the store it was much hotter, hot enough to melt all the chocolate on the shelf and make it unsellable, the bread items were sweating and the employees looked miserable and they were sweating as well.
We talked to the employees about it and they said that it's been like this for a week, somebody was supposed to be in Friday (July 19th 2019) and nobody showed up. This is not an acceptable work environment for employees.
I've gotten contact with one of their district managers in the region and the only response that we got was "we're working on it". And in my opinion we're working on it is a highly unacceptable response when it comes to employees health and the right to work in a safe environment.
There are more than enough refrigeration companies in the small town to fix this issue within 24 hours. I understand every company wants to penny pinch but when it comes to destroyed product on the shelf an employee's well being, these things should be taken care of immediately.
If the company didn't just fire all of their maintenance people they wouldn't have to wait weeks on end for things to get fixed. this store is not the only store that has had issues like this that needed to be taken care of immediately but management has dragged their feet on and on.
I work for a company that deals with frozen products and have on multiple occasions needed someone out in an emergency and it has not been an issue. To sit there and think that "we're working on it" is an acceptable answer regarding employees unsuitable working environment is negligent.
if I provided that answer to any manager above me they would look at me and tell me that they will not accept that kind of answer so why should anybody else except that answer from them? as a manager you are expected to perform at a higher level than regular employees and to provide an answer like that is despicable.
I've been a customer of loaf and jug for over 10 years and I've enjoyed it but the new company EG group that has taken over is complete and utter garbage. I've had very good managers in my life that have taught me to be proactive not reactive when it comes to issues in a company and this company doesn't seem to hold those values.
