PetSmart is the world's largest pet supply and services retailer, offering a wide variety of products for pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers appreciate the clean and well-stocked stores, along with the helpful and knowledgeable staff. Many reviews highlight the excellent customer service, with employees taking the time to offer recommendations based on their own experiences rather than pushing the most expensive products. The store provides various services, such as grooming, dog training, and pet boarding. Customers have shared positive experiences with grooming, noting attentive staff who communicate well throughout the process. While some reviews mention that certain items, like specific leashes, may not always be available, the overall sentiment remains positive. Many customers express their intention to return for future shopping, citing the friendly atmosphere and the care shown towards the animals. PetSmart continues to be a preferred choice for pet owners looking for quality products and services.
The staff were friendly, the prices were not. A turtle dock was $94, the same one at Wal-Mart was $42. Yes, I had to order it, I would have paid $10 more, but not more than double to buy from a different box store. ***** I purchased a few dog items, toys, pads, on those the prices were comparable.
May 2025
This is my preferred pet supply store for aquatics. This store doesn't have a huge selection but the animals seems to be well cared for. The staff has been very helpful and seem to know their stuff. The store has always been clean when I am there. The reason I didn't give 5 stars is because there is always room for improvement.
July 2024
We took our 4month old Akbash Collie in to buy a harness leash & toys & everyone just loved him. The employees were very nice & very helpful! The store was clean & well stocked. They just didn't have the 30ft leash we needed for Loki's school. We will be shopping here more.
