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December 2023 by Aren Cobia
Both Tabatha and Candice were super helpful last night. The two ladies helped my wife with everything I could think of and then some. They did things I didn't even know existed. They checked everything about her feet to make sure the boot she was going to get was the right fit for her. They checked her arches, her stride, what size should be good, but because it was an odd size that they checked to see if a high skinny arch in the boot would help bring her foot up so it didn't crowd the toe area...just alot of things. They really went above and beyond to help my wife and I cannot thank them enough. Awesome job ladies!
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December 2023 by Joe Elmer
Extremely helpful with making sure I got the correct boots for what I needed them for. So far the break in is a little tough but I expected that so can’t wait till they get broken in!
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November 2023 by Mistey Wolf
No boots my size 5W in mens but the socks are pretty warm (though I don't like that the top of the sock is so much thinner than the rest of the sock)
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October 2023 by Tim Warren
Your worker was very informative and enjoyable. I brought my daughter in for her first real pair of work boots. She was so excited to be there and when we left she said that it was one of her best shopping experiences ever. The quality of your items and personnel is awesome.
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September 2023 by Hunter Pickett
Absolutely amazing experience, they took there time and walked me through things and showed me a lot of options extremely detailed and a great experience
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August 2023 by Honey Suckle
I am so disgusted with the employees I encountered today at this location. My husband and I went in to get him a pair of boots. We gave them the size we wanted and they acted worse than car salesmen pushing to measure my husband. We told them multiple times which is more than any customer should do. And they still insisted on measuring him, like what part of just get the boots in the size we asked for didn't you people understand?. I never go with my husband to buy boots but he told me they were pushy and that's why he got a pair he didn't want the last time so I came in to see for myself. They were actually worse than he described. So they lost a sale because I got the same pair of boots we needed across the parking lot at work warehouse. As simple as I need this size, we bought them was in the store less than 10 mins. We will never go to red wings again unless everyone gets a class in customer service in that store and for that matter it will have to be word of mouth for us to even consider it ever again. Here is the picture of the boots we got at work warehouse
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July 2023 by Tim Brand
Walked in. Handed over an old pair of boots to be repaired and ordered a new pair of the same. Staff were great, kind and knowledgeable. Repair was made in less than an hour. Very happy with my local branch.
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July 2023 by Stefan webster
Absolutely amazing service! I’ll never go back to any other boot again!Thank you so much…
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July 2023 by Robin Bunnell
Got the exact fit for my foot and the did an excellent job of dying them black. Thanks for the excellent boots and work .
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June 2023 by Waltar Mitty
Not only was it the best customer service I have experienced in a chain store but Ms. Candice Gay helped myself and another customer in a timely manner and explained the process perfectly.
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May 2023 by Daniel Hamilton
Excellent customer service. Price of boots were too high.
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April 2023 by Alex Stoops
The lady helping me was absolutely spectacular. Very knowledgeable with helping me walk into a perfect pair of boots
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April 2023 by Justin Wollerman
This was my first time in a Red Wing store. I was greeted by Dylan and asked how I could be helped. I gave a description of the type of work I do and what I wanted in a boot. Heexplained his recommendations and this narrowed down the options to a few boots. This was helpful for me because there was a large selection and it removed the guess work. My feet were scanned and I was shown the results with explanation and a recommendation for a specific insole. He got the boots, put them on my feet, and I walked around with and without the insole. All of this gave me confidence I was getting a quality boot that would function as needed. I will definitely be going back.
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April 2023 by Sarah Schmitt
They were so helpful in getting us into the perfect pair of shoes. My husband has large, wide feet, and they steared us to a good looking comfortable shoe.
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February 2023 by Mike Rocco
Went in to look at boots and was greeted by Candice. She was so helpful and knowledgeable about her products. At first I didn't want to try the measuring process I just wanted to try on what my regular size. Candice explained the benifits of the Redwing measuring process. Long story made short I listened to her and now I have the most comfortable and supportive boots I've owned. Highly recommend!
