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July 2023 by J “Jaymesoo7” Wall
Always helpful and kind hope the merger doesn’t ruin that.
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May 2023 by Morgan Olson
If I could leave “no stars” I would.... I am not a customer but after my experience I will never be a customer.... Every time I go in there (for my father) it is very unprofessional... they are not attentive to their customers and seem to be a little chatty in the back. Today I paid my dads car payment via drive-thru and heaven forbid the teller acknowledge me both arriving or leaving after transaction! Horrible customer care!
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May 2023 by osloke35
Always courteous to me, loan officer is very nice. Thank you Taylor for all your help.
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May 2023 by Niko Sambrano
Don’t apply for a loan thru this place. Won’t ever do business with them again.
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April 2023 by Sarah Blake
I don’t know what’s going on with Reliant lately, it used to be such a nice place to bank. Over the Last 4-6 months they have had issues with being short and rude, rushing you though even when they don’t have anyone else in line (especially with the drive through). It feels as though I am an imposition when going for a simple deposit. Their drive through lane lights and screens are off on Saturdays, you can’t even tell when they are open. They started a Monster money program for kids, nobody seems to have a clue how to manage the program and what’s worse is they don’t seem to care. There comes a point when members will tire from feeling like an inconvenience to the staff.
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June 2022 by G8 Eddie
Service really isn't that great, they can't make change on Saturday and I end up going to the east side branch to get what I need done and far more professional people. Wish I opened up my account with that branch.
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November 2021 by Dillon Hobbs
Not the best banking option for sure. They have constant problems with my debit and credit cards it’s a nightmare getting the new ones activated (every time) and then you cannot use them half the time for possible fraud. Fixing these issues typically takes multiple trips to the actual bank, they’ll tell you its fixed but you’ll be back in. If they determine your favorite online fly shop to be a fraudulent charge good luck getting what you need. The texts and 1-800 number to remedy this don’t work. They are open on Saturdays but don’t answer the phone so that’s not helpful. Really going down hill. I’ll be switching to converse county bank this week just tired of the hassle. It’s sad to see really used to be a great bank I was a proud member.
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November 2021 by Dawn Anderson Crane
I’ve been with Reliant a long time. They are so knowledgeable, helpful and friendly. Quick to respond and I can’t think of anywhere else to bank. I highly recommend them for all your banking needs. Truly the best in town!
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August 2021 by Becky Triscori
Knowledgeable in all fields. They work with you to build a plan that fits your finical needs! Also friendly staff.
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May 2021 by Brandon Smith
I've been banking with Reliant for over 12 years now and am very happy with my experience. From auto loans to kid CDs, the staff has always been friendly and helpful. I like how I can deposit checks remotely and do just about everything I need anytime of the day with the mobile app.
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April 2021 by Troy Hays
Reliant has the best customer service that I've ever experienced at a financial institution. I highly highly recommend this credit Union!!!!
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April 2021 by rouseline macias
Love visiting this credit union! Everyone is always friendly and knowledgeable.
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April 2021 by Alexa Pinkman
Love my credit union and the people who work there!
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April 2021 by Michael Johnson
This bank needs 24 hr customer service, I don't have time to wait until 9 am to talk to someone about my accounts
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March 2021 by Lightfoot videos
Doesn't look into discrepancies when they are presented. How does a vender get declined payment on their end but approved on reliants end ?. Website says drive through open on saturday, but closed when I get there ?. The list goes on ?
