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April 2024 by Jim Z.
So not so much a product review more a personnel issue. So was in today picking up a reel that had ordered. Have purchased numerous firearms from this store so know most who work in that section. Anyway, after having my reel filled, nice service by way, swung by firearms to ask about a rifle interested in. No additional customers were waiting. After speaking about the specific firearm, was asking about a few other things firearm related, when a person who also works in firearms, walked out from back and told the employees I was speaking with to stop talking and get back to work, and saying that turned and walked away towards back of store. I'll admit we did chat a bit, but I was asking firearm related questions, no other customer was waiting, wow. I won't say I spend a lot in this store but kind of have past few months. And if that how things are done will go elsewhere to ask my questions and buy my outdoor items. Can see if things were busy, several customers waiting but none of that?
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February 2024 by Lonnie Guthrie
Staff is always helpful about anything I may need.
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February 2024 by dsimondublin
Great selection of all kinds of gear, and great customer service!
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January 2024 by Dennis Finn
It's a good sports shop ammo, clothes you name it they have it
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January 2024 by Bryan Williams
Good selection, good prices.
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January 2024 by S. M.
Sportsman's Warehouse in Casper is a significant "big name" outdoor enthusiast's store of considerable size and draws customers from many miles away.I personally am a big fan of supporting the "locally owned mom-and-pop" stores FIRST, especially in a small town where supporting one another seems to matter more, even when pricing is not quite as competitive, etc. BUT, that said...I do love having access to brands, and knowing there is some healthy competition for my business here in town.It's a good store and has earned quite a bit of my business over the years.
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December 2023 by Julie “Jules77” Fleming
Great customer service, good sales, quality products
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November 2023 by alexandru david
I have waited for 20 min plus at the gun section for one of the guys to finally ask “are you doing ok bud…” after he finished a nonsense chatting with some other guys that were not buying anything…stop hiring semi-retarded brainwashed rednecks that only know how to pull a trigger. Went and bought what I need from Discount sports on the other side of the town.
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November 2023 by Hangry Biker
My lady found a lot of good deals on clearance Columbia brand clothes here. Store was clean, staff friendly, and reasonable prices.
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October 2023 by Mdog
Shoe salesman was so helpful he fitted me to the right boot and helped me with recommending the correct style for what I would be using them for. They carry a wide variety of many different outdoor shoe brands. I will be buying shoes here in the future.
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October 2023 by Scott Harvey
Only people at the gun counter and four staff. The were having a campfire chat and seemed to be inconvenienced by me and my girlfriend looking for information about a rifle with a shorter length of pull. Preference for cartridges they throw out instead of asking about ours. Not helpful and I spend alot of money in here.will be buying this rifle elsewhere.
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September 2023 by Michael “Fuzzy Bear” Gadd
Love this place. Every time I come here they have what I want. Very helpful staff and always a smile on there somewhere. My only wish is it was bigger, but then I would be broker.
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September 2023 by Salty Legion
I use to love this store. The manager they have now is a joke. This store has gone down hill ever since they switched to a publicly traded company. Customer service desk is closed. Hardly any employees around to help with anything and when they are around you just get "I don't deal with archery" or "I don't work in that department". The place is a ghost town and it is obvious as to why. Yall should be ashamed of what has happened to this store and how unpleasant of an experience it is to shop in the Casper Sportsmans. When will upper management get rid of the horrible emanager? I can guarantee that if you don't you will be the next store in town to close. BRING BACK THE SPORTSMANS WE LL LOVED!
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September 2023 by Dawn F.
Not only is there hardly ever anything hunting related in stock but they just lost the best archery guy in town. every time we'd go in to have him help us they had him selling guns so we would have to wait for him to have time to come help us. He was worth waiting for and today I found out he quit. Store is worthless now.
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July 2023 by Mariam Monroe
This will probably the last time we will ever go to sportsman’s warehouse. We have bought a pair of keens hiking boots about a month ago and they started to fall apart i nicely asked to speak to a manager to see what we can do about this situation and waited for 20 minutes for Mr. Nick to show up. Store manager nick proceeded to yell at me and telling me to stop coming back since he had already talk to me which was not true. Apparently there was another guy that had the same issue that was there and he thought he sent me. I don’t know who that guy is. Nick the store manager was so rude and didn’t even bother explaining anything to me. This was the first time I tried to return something I bought from sportsman and 1000% last time I’ll ever buy anything from the Casper store. Way to go for customer service. Seems like me. Nick needs someone to teach him what customer service means.
