-
January 2024 by Rhiannon Moore
Absolutely the worst vet and customer service ever. They are absolutely terrible.Do Not ever take your pets there. Such disgusting help customer service and pet providers. I will never go there again. This place doesn't even deserve 1 star absolutely horrible
-
December 2023 by Riley Martin
I do not recommend. Piss-poor communications and Incompetent.
-
December 2023 by Kiaya Bennett
Our Cane Corso had puppies on Monday & this is our first experience with pups. We have had loads of questions and they have answered every time and been so kind and understanding with my questions concerns and multiple phone calls a day. They’ve gotten back to me in timely manor and never once made me feel like a burden for calling so much with so many questions. They have made this experience SOOOO much easier on my family and our new pups!! Thank you so much to everyone at Katt & hound!! You are all so amazing !!
-
December 2023 by Larry Higgins
They don't even deserve a 1 star rating. A couple months ago I took my senior dog in for teeth infection, it took some talking to get an appointment, since we were not one of their regular customers. When I took my dog in they seem like they were good. They put my dod on a antibiotic for 10 days it seemed to work, but the 11th day I called them and actually talked to a person and told them she was peeing blood they tolde a doctor wood call me , never ever got a call back.This past weekend I called them on Saturday evening and left a message saying my dog was having seizures , the emergency said that they would give me a call as soon as they can, it is after hours Monday and I never got a call. But no need now because my sweet girl past away. If your smart and care for your animals never use these people !!!
-
December 2023 by David Boothe
Sunday November 19th, 2023 around 3:00 in the afternoon my dog got into a porcupine and had hundreds of quills in his muzzle and inside his mouth. Wife called Hound and Katt's emergency after hours service and left a detailed message. They're recording said they would get back with us but never did and just left us hanging in an emergency situation. Luckily all creatures veterinary hospital came through for us.
-
October 2023 by Boo Seves
Called to find out about services...The Wyoming Spay and Neuter foundation said all vets would accept vouchers to help with spay/neuter, however this clinic does not. They would get paid by the voucher as well as cash payment so unsure why this would be a problem for them. Searching for a good vet, this clinic is crossed of my list. ALL ANIMALS need services,and I'm not asking for something for free. Thanks
-
September 2023 by Colleen Cornell
We wish to thank Dr. Laura, Dr. Doug and their wonderful staff for the excellent, loving and compassionate care that they gave Jake and us. We were devastated by his cancer and each of you made it so much easier to bear.
-
September 2023 by mark barnwell
One of the best vet's we have ever seen. It was an emergency and we were traveling. They took care of us like we were family. I would recommend this place to anyone needing a veterinarian.
-
July 2023 by Tina Waters
No stars, very unprofessional people. There are not compassionate . Worst experience I’ve ever had in my life. I give him no stars and I would not recommend anyone. I wouldn’t even take a snake there and that is my opinion when it was West side animal hospital I was there for over 20 years with my pets, I have a new puppy a teacup Chihuahua. They were horrible with. Never will I go back to them nor recommend in any way, shape or form!
-
April 2023 by luis cereceres
I called ask and them if I could bring dog in to get his ear looked at after aa dog fight and they tell me they're not excepting any new patients at this time.
-
February 2023 by Mary Crivello
Had an emergency with our dog. She got a nasty cut on her paw. Called two other places one of which was our normal vet. Got the run around with both. The young lady at Hound and Katt adivsed the vet wouldn't be in for a couple hours. Said we could bring the dog in and one of the techs could look at things and do an evaluation of the wound so she would be ready for when the vet got in. We have lived in many different places over the years and we have never been treated the way we were by the other vets we initially contacted. All interactions we had in the passed with vet offices they were willing to at least try or give suggestions of were you could take your animal.
-
January 2023 by Chayci Russell
Doug has been my dogs vet for over 10 years now and he is so gentle and amazing. I wouldn’t want anyone else as my vet. I will forever appreciate what he does for our fue babies!
-
January 2023 by Bunnie
Would rate this no stars due to the bad experience we've had with them lately, I witness the rudeness and carelessness They've shown. A family member went in for a spay and the job was horribly done, the stitch job looked hacked up and was very chunky and crooked. It didn't heal right. 95 dollars for the emergency fee was just beyond me and the medication was just as expensive. I would never take any of my own pets to this place but if you want to, only you can decide what you feel is best for your animal. this heartbreaking experience for us all involved.
-
January 2023 by Sheri Russell
Doug and staff go above and beyond for our fur babies. When we had to say goodbye to one of our fur babies. Doug went out of his way to make us feel at ease and make it as comfortable as it could possibly be. They show kindness and compassion for animals. We appreciate all they do.
-
January 2023 by Diamond Kayla
Went to Hound and Katt to help with our old pup and they helped us so much with the process of having to put him down. They are all such sweet people and Dr. Katt was so lovely. Cannot thank them enough for making such a difficult decision less painful. Thank you!!
