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January 2024 by Cindy Mac
The service and care I have received from the mechanics and owners have been far and above any other. Randy and his staff are the best, and have always been honest and up-front with me. I will continue to take my vehicles here.
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January 2024 by New Life Builders LLC
Got me in and out timley, cost was more than expected but it usually is! David was very helpful .
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December 2023 by William Roden
Great place very knowledgeable and professional. Front office was great and helped me save a ton of money
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December 2023 by richard mastin
I called to get my pickup looked at and danielle was very knowledgeable and helpful thanks
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December 2023 by David Mcwain
Excellent staff and very knowledgeable technicians
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December 2023 by Glenn Garcia
Vehicle developed issues with the transmission which they took the time to truly examine and provided several options to fix without having to immediately replace. Very thorough, friendly and honest.
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December 2023 by Michelle FIgolah
If you looking for great customer service People who understand and care about the situation this is where you need to go. David and Danielle are absolutely amazing!!!
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December 2023 by Blair Maxey
Been here a few times trying to work out the kinks on my truck. They have done a great job of being transparent and responsive to my questions. Danielle at the front desk has been great at keeping in communication and letting me know when I need to be there to drop off or pick up and always super nice when I go in ! Hopefully it’ll be all fixed!
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November 2023 by Maricella Sanchez
In days surrounding September 14, 2023 I took my minivan to AAMCO to diagnose a check engine light and troubles with shifting into 2nd and 3rd gear. AAMCO said the codes came back as stating troubles with the valves. I specifically asked for a quote to know how much this would cost, because the van is old and not worth much. AAMCO quoted any where from $700- $1200. I agreed to them fixing the valves. They asked for a $900 deposit that would be applied to the work done. After AAMCO took the transmission apart they called and now said the work to fix the transmission would be close to $5,000. I was shocked, I told them the van is not even worth $5,000. This is why I asked them for the estimate and what would be the most it would cost. AAMCO manager offered financing. I refused to go any further with repairs. I asked them to put it back together. The manager then started to quote me a price to put it back together. There was no way I could afford to pay anything more. Therefore, I decided to take a loss and have a tow truck pick up the van and sell it to the junk yard. Mind you we had just paid the plates, put new tires, breaks, and battery on it. This was a big loss financially for our family. The manager said we still owed $130. I went into the shop and asked to see an itemized bill but the manager shook it off and never gave me an itemized bill. This to me is very suspect as I presented a coupon for a discount on the diagnostic but the manager said he didn’t charge me for that and did not accept my coupon. How am I to know how much time they spent on my vehicle without an itemized receipt? For all I know they only spent two hours but charged me for ten hours ( manager stated 10 hours was spent in labor on my van). How am I to see they did not charge me for the diagnostic without an itemized receipt? What was the extra $130 he was charging me for? I feel wronged that they gave such a poor estimate. I could understand hundred dollar difference maybe, but not thousands of dollars
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November 2023 by Mari L.
In days surrounding September 14, 2023 I took my minivan to AAMCO to diagnose a check engine light and troubles with shifting into 2nd and 3rd gear. AAMCO said the codes came back as stating troubles with the valves. I specifically asked to a quote as to how much this would cost, because the van is old and not worth much. AAMCO quoted any where from $700- $1200. I agreed to them fixing the valves. They asked for a $900 deposit that would be applied to the work done. After AAMCO took the transmission apart they called and now said the work to fix the transmission would be close to $5,000. I was shocked, I told them the van is not even worth $5,000. This is why I asked them for the estimate and what would be the most it would cost. AAMCO manager offered financing. I refused to go any further with repairs. I asked them to put it back together. The manager then started to quote me a price to put it back together. There was no way I could afford to pay anything more. Therefore, I decided to take a loss and have a tow truck pick up the van and sell it to the junk yard. Mind you we had just paid the plates, put new tires, breaks, and battery on it. This was a big loss financially for us. The manager said we still owed $130.I went into the shop and asked to see an itemized bill but the manager shook it off and never gave me an itemized bill. This to me is very suspect as I presented a coupon for a discount on the diagnostic but the manager said he didn't charge me for that and did not accept my coupon. How am I to know how much time they spent on my vehicle without an itemized receipt? For all I know they only spent two hours but charged me for ten hours ( manager stated 10 hours was spent in labor on my van). How am I to see they did not charge me for the diagnostic without an itemized receipt. What was the extra $130 he was charging me for? I feel wronged that they gave such a poor estimate. I could understand hundred dollar difference maybe but not thousands of dollars.
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September 2023 by stacy marx
Had some car trouble while traveling and they really took care of us, quick fix and communication! Thank you so much! We made it to our destination and back home to Oregon. Everyone in town said good things about these guys.
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August 2023 by Josh the Joe
Paid for a new transmission—vehicle would no longer start after the third attempt at getting the transmission up to snuff. Didn’t have that issue before, as the car was starting fine right up until that third effort. The tech reported some kind of massive fluid leak as they pulled the vehicle out their bay the last time it started. They couldn’t diagnose the new starting problem, but AAMCO charged me for a new battery anyway. We took it to our local Nissan who donated (for free!) 4.5 hours after hearing about our experience at AAMCO to determine that the engine was ruined somewhere in the midst of all these transmission replacement issues. Trusting this business was a costly mistake to the tune of $8,000. Randy was too optimistic in his promise to get my vehicle to 250,000 miles. I'm not sure we made it even to 5,000 before the staff suggested we give up on the vehicle. Obviously, no refund was offered, though I expressed my disappointment on the phone, by email, and here. I will not return.
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August 2023 by Russell Frey
Came in for a tcase relearn due to not shifting gears. Was given advice to check for bad grounds. Turns out the TCCM had dumped its programming. Had it reprogrammed and it works just fine. So glad I got what i paid for. *thick sarcasm.
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July 2023 by jay whiteside
Wife and I had a transmission problem, limped into this shop,they diagnosed our problem,worked with our warranty company,allowed us to park our trailer on their property as they repaired it. Dave, Mike and the rest of the staff were professional and courteous. Will recommend this shop for anyone who needs transmission work done. We were on our way home to Louisiana on a month long trip to Yellowstone NP and can't thank them enough for their help.
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May 2023 by Eric Wyatt
Amazing, quality work and customer service. These guys saved me when I was on a very short timeline to get my vehicle running after the clutch failed. I had a multi-day trip planned for work and they were able to get the problem diagnosed and fixed in just a couple of days. They were very helpful when recommending what parts to go with but always kept options open and didn’t try and constantly upsell anything. I was always being informed on progress and they were extremely patient with my requests/questions. They replaced my clutch and I immediately drove the truck over 1,800 miles in the next three days with absolutely no issues. Can’t overstate how great the folks are at AAMCO Cheyenne.Service: Transmission
