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January 2024 by Stephen Imbriani
Best place to shop in the mall. Selection is outstanding. After Christmas price adjustments really make a gift card go a long way.
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August 2023 by Big Sky
I rarely shop in Cheyenne and today’s experience reiterated why this continues to be the case. Usually the customer service at this store is at least mediocre. Not today. The greeter didn’t greet us, nor did she speak to us the whole time we were shopping. Didn’t offer us a basket as they usually do the whole time we were shopping. I thought maybe at least the staff at the register might make up for this. Not the case. Equally rude and unfriendly. Do employees in this town understand that as more and more people have these experiences that literally everyone will turn to online shopping or make a simple trip to Colorado to fulfill their shopping needs? I just can’t understand why such poor customer service continues to be the norm at nearly every Cheyenne business. If there is any mystery remaining as to why locals do not spend money in Cheyenne, there really shouldn’t be.
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July 2023 by amy zoller
Just never liked it and the prices are ridiculous. I think all you sell is things that stink. Really, who comes up with these scents?
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June 2023 by Mandi Jo
Great selection of products. Very crowded inside. I went in a few weeks ago, and I am questioning if I will go back in. A sales associate quickly suggested a few products and then totally got consumed in one. They are promoting a scent that supports the LGBTQ movement and some of the proceeds go to them. Okay, that's fine. Well, she went on and on about how these people need our help and support and how they have it so hard.. okay. Then she begins to tell my young daughter how everyone needs to feel comfortable in their own skin and that...... she admits that she sometimes doesn't, and she gets confused sometimes. Are you kidding me... that is not a conversation I expected to have while out shopping for lotion. I felt very uncomfortable and wanted to leave immediately. My daughter even voiced how uncomfortable it made her.
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May 2023 by mandi speakman
Great selection of products. Very crowded inside. I went in a few weeks ago, and I am questioning if I will go back in. A sales associate quickly suggested a few products and then totally got consumed in one. They are promoting a scent that supports the LGBTQ movement and some of the proceeds go to them. Okay, that's fine. Well, she went on and on about how these people need our help and support and how they have it so hard.. okay. Then she begins to tell my young daughter how everyone needs to feel comfortable in their own skin and that...... she admits that she sometimes doesn't, and she gets confused sometimes. Are you kidding me... that is not a conversation I expected to have while out shopping for lotion. I felt very uncomfortable and wanted to leave immediately. My daughter even voiced how uncomfortable it made her.
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May 2023 by Turtle Smack
A little bit too crowded.... but great service
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May 2023 by Ivan Moreno
Service here is great; and its not crowded like other locations. Everything is clean and organized.
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May 2023 by Daniel Jimenez
Best place to get my cologne and body cream . The attendants are very helpful and very knowledgeable.
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January 2023 by jon bivens
Staff greeted us as we came in. All seemed friendly. Store was well kept and looks like a good variety.
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November 2022 by Summer Thibeault
Alot to choice from but way to over priced
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July 2022 by Tim Reffel
If you're looking for a good scent diffuser, get a B&B Works Wallflower. There are scents for everyone's taste and they look better than the Glade or Air Wick diffusers.The store is well staffed and is clean. If you need or want something, they probably have it or a good alternative.
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June 2022 by Southern Bell
I don’t mind coming here every once in a while to get hand sanitizer or a new candle. To be honest the staff is quite snotty and rude. I came in here on a weekday to get a few things before the semi annual sale and was looking for a specific scent. I asked if they had it and I got a laugh and a comment of “that just comes in a candle” I mentioned they had it online and she said “well then we just don’t have it”. I walked around the store and ended up finding the hand soap no thanks to the workers. It’s disappointing when you go to shop and you don’t get any recommendations just the promotions of the day. Customer service use to be more than that. Obviously not here.Customer service is sloppy and they don’t care, this is a big reason why I don’t come to bath and body and would rather shop online.
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March 2022 by Misty Mejia
Wonderful, so clean and great staff always ready to help
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February 2022 by Heather Allen
Absolutely amazing always has amazing deals staff are very helpful
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January 2022 by Robert Armstrong
Very attentive staff, product selection and efficient checkout.
