Camping World is a business that caters to both weekend adventurers and full-time travelers, known for its exceptional customer service and family-like atmosphere. The Cheyenne branch is especially praised for its welcoming and helpful staff. Customers often feel treated like family when they visit, with employees going above and beyond to ensure a positive experience. The staff’s low-pressure approach allows customers to browse and ask questions comfortably, whether they are purchasing parts, servicing an RV, or buying an RV.
The customer service at this location is a highlight, with employees prioritizing it in all interactions. Tevis in the parts department is recognized for his kindness, knowledge, and helpfulness. Customers have appreciated his friendly attitude, and he even loaded purchased items into vehicles for customers. Curtis Thiede in sales is also highly regarded for his honesty, expertise, and patience, especially when guiding customers through the buying process or handling buy-back and consignment. The furniture department is noted for being helpful as well.
Recent reviews show that the staff’s caring attitude has restored confidence in the service provided. One customer praised Tevis for his exceptional service, stating he answered questions, found what was needed, and even loaded items into their vehicle, earning him a 10-star rating. Another customer shared that their RV air conditioning was repaired efficiently and affordably, with Tim and Mason providing excellent service, and they appreciated being allowed to stay on-site and use the free sanitary station, which saved their vacation.
Overall, Camping World in Cheyenne stands out for its exceptional customer care, knowledgeable staff, and welcoming atmosphere. Whether for RV sales, service, or parts, visitors can expect a positive and friendly experience.
Had several minor issues with hook-up/hitch compatibility, staff came out and promptly solved and corrected the issues. If I replace this camper, I will make the drive up here.
August 2026
Sales people not very helpful. So didn't stay, will go elsewhere.
July 2026
I needed a quick adjustment to my e-2 hitch while on the road. The Service Department stepped up and got it done in record time while I waited. FANTASTIC Customer Service. Amazing Customer loyalty. Thanks.