Camping World is a business that caters to both weekend adventurers and full-time travelers, known for its exceptional customer service and family-like atmosphere. The Cheyenne branch is especially praised for its welcoming and helpful staff. Customers often feel treated like family when they visit, with employees going above and beyond to ensure a positive experience. The staff’s low-pressure approach allows customers to browse and ask questions comfortably, whether they are purchasing parts, servicing an RV, or buying an RV. The customer service at this location is a highlight, with employees prioritizing it in all interactions. Tevis in the parts department is recognized for his kindness, knowledge, and helpfulness. Customers have appreciated his friendly attitude, and he even loaded purchased items into vehicles for customers. Curtis Thiede in sales is also highly regarded for his honesty, expertise, and patience, especially when guiding customers through the buying process or handling buy-back and consignment. The furniture department is noted for being helpful as well. Recent reviews show that the staff’s caring attitude has restored confidence in the service provided. One customer praised Tevis for his exceptional service, stating he answered questions, found what was needed, and even loaded items into their vehicle, earning him a 10-star rating. Another customer shared that their RV air conditioning was repaired efficiently and affordably, with Tim and Mason providing excellent service, and they appreciated being allowed to stay on-site and use the free sanitary station, which saved their vacation. Overall, Camping World in Cheyenne stands out for its exceptional customer care, knowledgeable staff, and welcoming atmosphere. Whether for RV sales, service, or parts, visitors can expect a positive and friendly experience.
Worked with Gracelyn, she was very helpful, and worked very hard to get a good deal for us. although we didn't purchase a rv from her I would recommend dealing with her.
October 2025
Good customer service and they answer the phone when you call.
October 2025
Laura Z in the parts department is awesome! she helped me find a part for my motorhome when nobody else could. She went way above and beyond to help us.
