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May 2023 by David Montoya
The staff was very good
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November 2021 by Kenneth Murray
The staff there were very helpful with a problem I had...problem solved!
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July 2020 by Jon XVI
Bring your lifetime warranty tools here if you want them to sit for two weeks, with the manager not responding to your emails or contacting you to inform you they wont warranty them.
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January 2020 by Jeff J.
:-/ Looking for a simple part. Employee said it wasn't something they locally carried nor was interested in ordering. I've been to and utilized more than a dozen Fastenal's in three different states. This one by far was the least helpful. Employees weren't wearing company shirts. Employee thought it was pertinent to resume himself instead of explaining why he didn't want my money nor ordering was worth his time. I and a peer went in wearing our work uniform. From that, one could assume that if we received helpful service, we continue using this Fastenal for our work needs. Guess not. We ended up getting our part ordered from a different fastener store, who were wearing appropriate company shirts and were not concerned with how small the part was, and were very polite. Lesson learned for us: Many other Fastenal's are great...just not this one.
