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March 2024 by Olivia Pittman
We went in to window shop a bit and Torin was super helpful and so kind. I have been looking for a hat forever and I found the perfect one thanks to her help. I really enjoyed going in there today.
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February 2024 by Robert
Horrible customer service. I will not be coming back.I wrote to them 3 weeks ago and never hear back. They condone this behavior apparently.Edit: Jeremy and Brandon and gone above and beyond to make things right with me and absolutely surpassed the quality of customer service I would ask from anyone, anywhere. They have definitely earned my business and I would recommend jax to anyone. 5 star service from these guys
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November 2023 by Altekameraden79
Wonderful store with friendly staff and prices that compete with internet. Also they have a veteran discount, and wonderful sales throughout the year. Leading brand names in winter clothing, outdoor activity gear, and tools.
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October 2023 by shelli j
Very cool store, and every employee I encountered was friendly and fantastic!
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August 2023 by ANON ANON
Great place to shop. Wide selection with something for everyone and every interest. Staff is friendly and knowledgeable. Prices sometimes are slightly steeper than online vendors, but worth the little increase in price for same day convenience.
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August 2023 by Joshua Ricker
Great place to shop. Wide selection with something for everyone and every interest. Staff is friendly and knowledgeable. Prices sometimes are slightly steeper than online vendors, but worth the little increase in price for same day convenience.
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July 2023 by Jeff Vars
Love this store. They have everything from supplies for livestock to the kitchen table.
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May 2023 by Mark VanKleeck
People are super nice and I visit frequently, however today I had 5 employees ask if I needed assistance, which is annoying, still like the place, but left because of that today.
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May 2023 by donna rash
Nice big store. Looks like they have atleast 1 of everyrhing
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May 2023 by Erin Rose Wanty
Customer service is great but I did have terrible experience with food poisoning from eating breakfast here. Don’t eat here.
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May 2023 by Courtney
I really like the boots I purchased here for a very specific purpose and then found they were so comfortable that I ended up using them for every day.
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April 2023 by J. E. Bennett
Nice, large store carrying a variety of outdoor gear, hardware and tools, gardening supplies, and simple home goods. Really nice place to browse and hang out. They even have a cafe inside.
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February 2023 by Jake from Real Estate
Friendly customer service- plenty of items for outdoor working. Coffee shop too!
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February 2023 by Wyonative29
I am a Jax regular, coming in one to two times per week. Usually on Sundays. Generally I enjoy shopping with you but I will soon take my business elsewhere if the culture continues to degrade. I'm specifically referencing two employees. Week after week I see them huddled up chit chatting while customers go ignored. The young lady who "manages" (and I use the term very loosely) the feed department appears to do nothing but stand at a computer. Last time I was in for feed ( a sunday) the shelves were nearly empty while she seemed not to have a care in the world. I stood there for quite some time thinking someone would ask if I was finding everything, and she never looked up. I opted to go to the competitor because they'll at least acknowledge your presence. Among other things I am rather sick of overhearing her gossipy conversations where she continuously bad mouths management, her coworkers, and your company. It seems to me she should be grateful to even have a position there. FYI the long haired Hispanic gentleman is whom she would rather chat with than attend customers. I am 58 years old and may be behind modern times but I think this behavior should be corrected. I know for a fact that I'm not the only person who has had a bad taste left in their mouth by the decline in employees.
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February 2023 by Wyoming 300
A store in need of major training. Walked past 9 employees standing in 3 groups talking without a single one asking to help. The clerk in the hardware store told me he was too buisy closing his drawer out to help me with check out, that was 14 minutes before closing time. Not worth the drive across town.