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July 2024 by Aaron Benson
Helpful and friendly staff.
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July 2024 by Maria Dillon
I purchased a new gas range and dishwasher from this location. I am happy with the appliances that I chose and with the delivery and installation of the dishwasher. When the gas range was delivered, the installers could not install the anti tip device as they said they are not allowed to drill holes. They did not correctly level the gas range. My husband and I are elderly and cannot lift the stove to try to level it ourselves. I discovered this after they left, so called the delivery department at the Cheyenne store. The man I talked to said that he would talk to the delivery crew and then would call me back. That was a week ago with no response. My range is so out of level that a cobbler I was baking slide to the front of the oven. I had to be very careful when opening the door. Bottom line: make sure that you know what you are getting with the delivery service that Lowes provides. I would not purchase another appliance from Lowes after this experience. We will have to pay extra to hire someone to level our stove for us.
Friday July 12. Follow up from my original posting. I have now made a total of 6 phone calls to Lowe's to address the issue. Customer Service scheduled a service call today to install the anti tip device and to level my stove. Two very nice young men were sent by Cheyenne in Lowes to check the stove after completing a delivery in Laramie nearby. They showed me that the stove is level, and that the problem is likely with the oven racks being damaged in shipping. They were told not to install the anti tip device and are not allowed to drill holes. They recommended that I call Amanda the service manager to get a crew sent to install the anti tip device. Call number 6 was to Amanda who had already left for the day before noon and will not be back until Monday. This is ridiculous. I will make call #7 on Monday. Note that the original delivery of my stove was on July 1, so I am now 12 days into trying to resolve this.
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July 2024 by Chester Barkell
It's was great.
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July 2024 by John Benzor
My go to Home Improvement store!
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July 2024 by Seeker Smith
We found everything we needed, and the staff was helpful.
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July 2024 by Jessica Cupp
Mike a retired veteran always helps me find what I need. He’s is a big help every time. Thank you Mike. And thank you for your service. Appreciate all u do.
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July 2024 by N S
Kinda a mess. Wanted a grill, said they had it in stock. Paid for said grill, and turned out they only had the floor model. It was nice that it was assembled, but made it difficult to get home. Kinda trapped because we had already paid… just not very smooth.
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July 2024 by Angelus
It was okay... Not to busy for the 4th of July.
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July 2024 by Just Because
If you own a home you always know your hardware and home stores. We like Lowe’s best of the larger homeware stores here in Cheyenne. A bit expensive but it almost always has what we’re looking for.
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July 2024 by Gary Shaw
One great store friendly employees Great location ?
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June 2024 by Frank H
I've been trying to buy this utv for months but I guess Lowe's don't want a sale.# 5408645
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June 2024 by Arlene Toney
Best plants and flowers in Cheyenee
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June 2024 by Brendon Bounds
Love this store. It's Lowes that's really all there is to say
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June 2024 by Nathan Wadman
Great selection of plants, shrubs, and trees. Had fun taking the kids through.
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June 2024 by Ray Rieker
Fast service for orders online.
