“Wow, I had an Amazon return issue and Angie a manger went OUT OF HER WAY to help me sort it out and receive my full return! She even called me later in the day to let me know she found my package, labeled it and finished what I didn’t complete. It was my mistake BUT she fixed it! I’ll be shopping there more and less with Amazon! Hometown is better!!”
“The fact that the merchandise never goes stale in her Laramie store along with her Cheyenne store, she’s always changing things up with what she gets in the shop plus the window displays are amazing! But the most important fact is that they’re actually Wyoming owners and that’s what keeps it with the Wyoming feel and not some chain store! So welcoming the instant you step in their stores! ❤️ ?”
“Great store if you're looking for a fine cowboy hats or western clothing. I'm a city boy, but my wife and I, on a 2-day getaway, went to Cheyenne, WY to see some western history. While walking through town, we saw the Wrangler and decided to go in. I admit I have a fascination with cowboy hats and asked one of the staff for some information. Marshall, operations manager, was all to happy to share a lot of what he knew about hats and it was definitely very interesting to listen to what he had to say. His passion for hats was on full display and it was a real treat for us to learn a little about cowboy hats. If you're anywhere near Cheyenne and looking for cowboy hats, boots, or clothing, this is the Walmart of Western wear and I would highly encourage you to ask for Marshall, a great guy and someone who knows what he's talking about. I didn't buy a hat, but I'd go back just to talk with Marshall if I'm back in Cheyenne!”
“This place has nice stuff. It's a little expensive, but the quality is great. I've bought a lot of my favorite shirts from here -- the fabric feels real nice. To me, it's worth the extra money.”
“While the Hibbett app may be useless to purchase online and pick up instore the manager who appears as Nancy on my receipt went above and beyond to make sure I got the sale price that was present on the app. Thank-you.”
“We've been in twice in as many days. Both visits were pleasant, and I will absolutely be recommending people visit this location. One team member in particular went above and beyond. Misty was so patient and helpful while my husband was on a time crunch and struggling to find his size. Thank you so much for getting us ready for our event!”
“Amazing experience at Boot Barn. The staff was incredibly helpful from start to finish and really knew their stuff. They took the time to answer all my questions, and made the whole process easy and enjoyable.”
“This store carries wonderfully cute items, and they are quality clothes, too. The employees are super friendly as well; in particular, I was immediately greeted by an employee named Abby who was very impressive with her customer service and sense of fashion. I was given a “fit card”, which detailed some of the brands and styles that I seemed drawn too. I’ve never had a store in the mall give me such uniquely friendly, helpful, and forthcoming customer service before!! I HIGHLY recommend going in and checking out their clothing and shoes, I will be a repeat customer now that I had this experience.”