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March 2024 by chelsea Tenerowicz
This pharmacy has shorted my son's medicine not once but twice. Both times that I've called to notify them of the missing doses in his medicine they were extremely rude.The second time that I notified them that my son's medicine was short a dose they filled it and said to come pick it up. When I arrived a woman named Lynn handed me my son's medicine and said not much more than a condescending "here". I put the medicine in my purse and went to get in my car. When I pulled my keys out of my purse they were covered in my son's medicine. When Lynn had handed me the medicine she did not put the cap on correctly and the VERY STICKY medicine spilled all over the inside of my purse. When I walked back to the pharmacy to get MORE medicine. I told Lynn that she didn't put the cap on and that it spilled all over the inside of my purse. She said nothing. She refilled the medicine, rudely handed it to me and said "caps on". No apology, no concern, no accountability for anything in this terrible experience. This Pharmacy is not capable of providing proper dosages or storage so I am very skeptical that they are also capable of administering correct medicines. So skeptical in fact that I called my doctor to send his prescription to a different pharmacy. I don't trust this pharmacy and you shouldn't either.
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March 2024 by Judy Taylor
Been going there for years. Pleasant staff. Very helpful. Abit slow at refills sometimes.
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March 2024 by Adam Wirth
At first they were okay, but later they made even the most simple things difficult.
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October 2023 by Jonathan Gale
Prescription was ready in time. Pharmacy staff wasn’t rude but not the nicest, all the pharmacist had to do was look to make sure my prescription was right. They asked him to do it l, he looked over at me rolled his eyes and went back to looking at his computer, mind you I was the only person in line( sorry for having you do your job). Other than that okay experience.
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October 2023 by Chris Sirinop
No tax!!!!
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September 2023 by Hannah Hill
these guys are very patient and understanding and do what they can to help you in the way you need at the time. very kind staff. wont go anywhere else.
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August 2023 by Stacey Kelly
Kind efficient staff. Great if you need help with coupons or insurance supplement.
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August 2023 by Tod Miller
After walking around pallets and piles of trash to get to the pharmacy I had the pleasure of watching 3 people behind the counter apparently not actively helping any of us 4 customers. Then finally Riley the pharmacist looks up and loudly tells me that I'm not appropriately lined up and need to move. I've never been scolded by a pharmacist for not being properly in line so I moved to my car and drove away. When I called I had the fortune of having Riley answer. He clearly remembered me and said I am being ridiculous. I hope Riley knows that his pay comes from customers. This customer will never set foot in a Safeway store again, and here I am telling others of my customer service experience in the hope they are smarter than me and read reviews before shopping there
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April 2023 by clint wilson
Called 4 days ago to have a prescription transfer from Walmart to Safeway Riley said if they will transfer it called Safeway 4 days later asked if they have my prescription ready he said Walmart didn't send it over so I called Walmart very nice pharmacist said she sent that to Riley 4 days ago told her thank you she said if they did not get it they need to call me back and called Safeway back they said I'm on hold with them right now as if
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February 2023 by Megan Keeler
These guys are okay. It just depends who you work with
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December 2022 by Tisha Cohick
ABSOLUTELY HORRIBLE CUSTOMER SERVICE!!! DO NOT EVER ORDER A PRE-MADE HOLIDAY MEAL! THEY WONT HAVE IT!! THEY GAVE ME A RAW TURKEY AT 11AM ON THANKSGIVING DAY!!!! AND THEN HUNG UP ON ME WHEN I TRIED TO GET THE SITUATION HANDLED!! IVE CALLED 5 TIMES AND THE GM, KACEY, REFUSES TO CALL CUSTOMERS BAK!!!
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November 2022 by Brooks Hoover
These guys are always on point especially Brunson, he knows his stuff. I get quick service. They are friendly and knowledgeable and Safeway sends me reminders via text. Yeah they can be busy sometimes but that’s what the texts are for. And, it is a pharmacy open from 8am-8pm. They are gonna be busy every once in a while!
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August 2022 by Prestina Smith
today I witnessed a deli employee spew racist remarks about a coworker to another coworker. I stepped up to say something, but an elderly woman in front of me beat me to it and told this racist employee off. I'm sure it was reported to management. I'd like to know if something was done about this hateful and unprofessional employee.
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August 2022 by Seth M.
This is my favorite grocery store in town, I shop here every month for groceries and daily necessities. I find the store well organized and easy to find products. The sales associates are always friendly and helpful, especially Linda who is a cashier and is very knowledgeable and friendly. Although the flat prices may not beat Walmart, I save lots of money through the coupons and app to maximize how far my dollar will go. This small store may not have lots of items a big store may carry but has the products that will get me through the week.
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June 2022 by J M.
Riley the pharmacist at this location was very rude and cocky with me when I went to get a Covid shot. He was loud and made it clear he has lots of other customers to take care of besides me even though I made an appointment for help to get my shot. He was looking for an argument and wanted to prove that he was right. I'm going to the pharmacy to debate with the pharmacist I went there to get a Covid shot that I need. There are lots of other pharmacies in Cheyenne that you can go to that will treat you way better with respect and care. My personal experience was horrible. He has no business working with customers when he has no compassion and a chip on his shoulder