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February 2024 by Melissa Ainsworth
Always stop there to buy shoes but a few times they over charge. Different than what the the sign says.. And then when you say something, they look at you like you changed the sign..
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January 2024 by raul carrillo
Good place very friendly people excellent service. Thank you for the help and service
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December 2023 by Ray Massie
The manager n staff are always so friendly! I did have an issue with one employee and the manager took care of it very quickly. The store is always clean n the employees are warm n welcoming
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October 2023 by Lorraine Duran
Prices are outrageous and they need better quality. It be nice if they have more choices on wides. Boy's shoes weren't that great in size 2s or 3s.
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October 2023 by David Montoya
Very good selection. Very friendly and helpful staff.
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August 2023 by Stephen Imbriani
Prices are legit. Won the $3 off prize on the wheel
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June 2023 by John Benzor
Went in right before closing. My daughter needed Crocs! We found her size, paid and checked out. We got home with 2 left shoes. I had to go back, but they made it right.
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May 2023 by Gary Bott
Looking for a specific type of tennis shoe. Found some possibilities but not quite ready to purchase yet.
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April 2023 by Jennifer Ragan - Hardtke
We didn't get good service. We asked if a certain shoe was there and if they had the right size the worker just looked at us and said that everything they had was out on the sales floor didn't offer to help us or direct us. I was not pleased with the customer service that evening. We had gotten home and my son looked on thier website and it was listed that the store for actually have his size in the exact one he wanted.. so they really should realize without us the customer they would not be working.
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February 2023 by Bobby “Bulldog” Cochran
Well as soon as we walked in we said hello to the employs and they ignored us. The two were busy giggling back and forth. A guy that looked like he should have been working at a carnival and the long haired girl was so out there. No customer service . Then it got busy real quick . they actually came out behind there counter and asked the many people in the store of they needed help. I'm sure things were not looked after. Then when we went to pay ..this chick comes outta nowhere to ask them questions and watch . she didnt help at all. She was a watch guard. I was there for awhile checking out the sales etc. Spent well over 200. Bucks. And was watched by her when I was paying . poor relations .
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December 2022 by Kimberly Bohannon
Store was nice and clean. However I went back at 847pm to buy the shoes I had looked at and the doors were all locked. ? Store hours online said 9pm and the mall it's in closes at 9 too.
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December 2022 by Jake Camargo
I shop here frequently especially for my kids. The majority of the time if I'm getting my kids' shoes then I'm getting them from here. Sure some of their shoes can be pricy but they have a large selection of many shoes. Also, everytime I want here the customer service has always been solid so no complaints in that department either. Great location for this store with it being located inside of the Cheyenne Frontier Mall.
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December 2022 by Randy Rothwell
I spent a half hour at Dillards today, with a $150 pair of dress shoes in my hand, trying and begging to find someone to help me. No exaggeration. It was pathetic.I gave up, and walked into Shoe Carnival, where a friendly employee rushed to the door to open it for me. The Assistant Manager greeted me geniunely and enthusiastically. As I browsed the store, friendly and happy people made eye contact, said hello, and offered to help me. The vibe was awesome and people seemed genuinely happy to be there!I spent under $50 on a pair of dress shoes that look better than the dusty leather at Dillards. You have a good crew in this location, Shoe Carnival. Especially that Assistant Manager. I spoke with her for a few minutes and she was professional, present with me, and made sure to refer me to review her store online - which is why I'm here!I'll be back every time I need new shoes!
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December 2022 by Rescue Randy
I spent a half hour at Dillards today, with a $150 pair of dress shoes in my hand, trying and begging to find someone to help me. No exaggeration. It was pathetic.I gave up, and walked into Shoe Carnival, where a friendly employee rushed to the door to open it for me. The Assistant Manager greeted me geniunely and enthusiastically. As I browsed the store, friendly and happy people made eye contact, said hello, and offered to help me. The vibe was awesome and people seemed genuinely happy to be there!I spent under $50 on a pair of dress shoes that look better than the dusty leather at Dillards. You have a good crew in this location, Shoe Carnival. Especially that Assistant Manager. I spoke with her for a few minutes and she was professional, present with me, and made sure to refer me to review her store online - which is why I'm here!I'll be back every time I need new shoes!
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December 2022 by Sylvester Parker
There are not a lot of shoe stores in this city. It is hard to find my size in stock.. I try to support this store not because Ithis is my favorite store or I just love looking at your prices all day long. Other locations of this franchise are better. I support this business because I want u guys to stay in Cheyenne and the taxes help this city such as the new fire stations being built.