Ken Garff Ford of Cheyenne, WY is committed to providing excellent service to each customer. Customers appreciate how the dealership handles their needs with care and professionalism. The team stands by their word and consistently delivers quality service, whether it’s for routine maintenance like oil changes and rotations or minor repairs. Many reviewers mention quick and efficient service, with staff members taking the time to explain settings and ensure everything is done properly. The service department is praised for fixing issues effectively, sometimes improving vehicle performance and fuel efficiency. Customers have also expressed satisfaction with the helpfulness of staff and the timely completion of work. Despite some delays due to parts availability, overall experiences remain positive. The dealership's support extends beyond vehicle care, as they also contribute to community efforts like donations to local shelters. Ken Garff Ford of Cheyenne is recognized for its friendly, professional staff and dedication to customer satisfaction, making it a trusted choice for car maintenance and repairs in the area.
Mary Jane that handles recalls in the service department is an absolute rock star! It was extremely refreshing (especially today) to have someone go above and beyond to help the customer. I only hope Ken Garff Ford knows what an amazing asset they have in her.
September 2026
Came in with an offer sheet from another dealer and asked if they would be willing to match discounts. They matched dler for filler the discounts the other dealer was offering, saved me a drive out of state!
September 2026
Worked with Chase on this purchase and he was great. Seemed genuinely concerned with finding us the right truck for us. After our buying experience we will definitely recommend Ken Garff and Chase to anyone looking to buy.
