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June 2024 by Buddo Hood
Im a truck driver that needed some med scripts refilled. Since I was delivering in the area, I had then transfered to this location. I called when they opened and asked if they could have my order done that same day, since I was just passing thru. They said they had what I needed in stock and would get it filled as soon as they could.
They filled my order and I was able to pick it up in a timely manner. I was back on the road in no time. I did thank them for the RUSH service and I hope the company knows what a good job they're doing there in the Pharmacy. Keep up the good job...You are seen and appreciated! ???
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May 2024 by Kimberly Garcia
This morning, my sister received a prescription for antibiotics and an inhaler from an Urgent Care. When she went to Walgreens to check on the status, they said the prescriptions would be ready on Monday. She explained she needed them urgently and was told to return after lunch at 2 pm. However, even by 2:30 pm, they were still not ready, and we were asked to come back later. Thankfully, they signed us up for text message updates once they're ready. It's clear this Walgreens doesn't offer a seamless experience, especially for urgent medications like antibiotics.
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May 2024 by Kevin Jones
Pharmacy sucks! They’ve had 2 of my prescriptions since Wednesday only had 2 to fill couldn’t pull it off could only get 1 ready and it’s been ready since yesterday…then an hour after I get the first one I get a text that the 2nd one is magically ready. I was already home so will have to to trudge back to get it another day. Thanks Walgreens you suck! I’d switch pharmacies but my wife doesn’t think it’s any better anywhere else…so we suffer on!
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March 2024 by Cyndi Nelson
Went inside to pick up my prescription. I was pasted off by another tech. Casper waited on me, answered my questions in a friendly manner. My prescription is expensive. Casper went above and beyond great service!! I was asked to wait while Casper looked for a way to possibly get my medicine for less. That is exactly what I got, great customer services, above and beyond. Thank you Casper!! I walked out with a smile.
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March 2024 by Gene Ruckman
It is an OK place to go for prescripts and vaccinations. Sometimes the lines can get long in just picking up prescripts that are ready. A few times they will charge a co-pay and the insurance company says there should be none. So I have to submit the co-pay amount for reimburse. My pet peeve with the both Cheyenne Walgreens is the whole pharmacy section shuts down for lunch. Which I don't understand why they can't stagger lunch hours especially since I typically see 4 to 6 employees behind the counter.
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January 2024 by Faith Hope
Quick trip, only ran in to look for a specific gift. It was quite busy, but the cashiers did their best to get the customers through the check out lines while managing to stay friendly. The parking lot has no flow when packed.
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November 2023 by New Life Builders LLC
Had a terrible time finding what I needed, finally found a employee, then all good!
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September 2023 by Ally J.
This is the worse Walgreens I have ever been to. The pharmacy gave me my prescription once and my medication was a mix of different milligrams (strengths). Another time I picked up another prescription inside the building and the pharmacist rang me up under a completely different name and phi. I told her it needed to be changed and she told me it was fine. The pharmacy constantly calls me about prescriptions I have already picked up saying they are available waiting for pick up. I have also been called about being over charged for my prescriptions and they have asked me to come in so they can fix it. All of this is very bazar and the icing on the cake is when I try to check out at the front counter I have found the cashier on the floor behind the counter completely unaware there are customers waiting. What are you doing back there? Sleeping? Eating? Watching TikTok videos? I'm going to go somewhere else for my prescriptions and everything else.
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August 2023 by phil randall
Clean and professional pharmacy
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July 2023 by Gabriel Storti
Poor customer service from the cashier gentleman.
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July 2023 by Bryan Schlickbernd
Walgreens is the worst.
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July 2023 by H. Mark Krank
Operates a high volume model. The goal is to get as many people in and out of the door as possible. What happens between is of little concern to the corporation. Want to buy what you don't need on the cheap? This is your place.
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March 2023 by Allison Woodward
Always have my medication in a timely manner I have a lot of issues with insurance and they're always willing to help me figure out anything we can to make life easier
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January 2023 by Shanon
We drove up to the pharmacy window. 10 minutes had gone by, while no one had come to the window, but several employees had looked at us while walking by, which meant they knew we were waiting. My husband decides to push the button again. A lady comes over, tells us someone will be with us shortly, then proceeds to have the nerve to roll her eyes at us where we could clearly see it. After she fills the prescription, she proceeds to tell us that the total will be $132.00 for only 20 tablets of Amoxicillin. I know Amoxicillin is one of the cheapest medicines usually. We asked how can it be that much with Tricare insurance, and she said Tricare paid $25.00. We knew something was not right, so we said we can't afford that and we could not take it. She then gets upset and says, "Well, they already filled the prescription." My husband again said, "Sorry but we are not paying that amount for Amoxicillin." We went home and called Tricare and they said it should have only been a few dollars. To save ourselves from more drama, we won't be returning to Walgreens.
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January 2023 by Heather McOmber
I literally just left their pharmacy after spending 40 minutes in line while they helped one patient!! There were clearly other staff behind the counter that could have helped and the tech moved at a Glacial pace! I have never had such an awful experience at a pharmacy. There were 10 people in line behind me who were just as frustrated! Never again! I would send your scrips anywhere else!
