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March 2024 by XX Y.
Self check out is a disaster. They have very few checker lanes open but a lot of self checkouts. The machines changed recently and are not as sensitive to scanning the items. I tried to scan multiple items over and over and they wouldn't take, but the machine thought I was trying to steal multiple times. An associate had to come over and reviewed the video of every single can I scanned and then counted my items (this happened multiple times). If you are worried about shrink open up a lane and don't treat your customers like they're stealing.
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July 2023 by John S.
I went in at 5:50 PM to the deli and wanted to get their 12 piece meal deal. All they had to offer was mashed potatoes and gravy. I asked the clerk if they be making new mac & cheese or if they had more coleslaw in the back the response to me was nope, I asked if they would make fresh mac & cheese again nope, so I just got the chicken. The chicken was drying up. I asked for the store manager, Told him what happened, and all I got was all talk to. I feel at 5:50 PM on a Saturday night at the deli section should be full of fresh side, options and chicken. That doesn't look like it's been fried twice. I'll be more than happy to go to Albertson's and worse Walmart together probably like insane shame on you King Soopers.
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July 2023 by Fuck Y.
I used to be a huge, die hard Soopers fan. No store could compare on any level. Then the "pandemic" started, still prices weren't bad, about half way thru prices may have jumped 10 cents here and there. Then good ol chomo joe takes office. And we start getting raped. Willingly I might add. About 8 mos ago I asked a couple of your employees when the government was going to quit raising the prices. They informed me it was Kroger now. Price jumped from $2.79 to $3.fkn49!! Another employee said the other night you need more money.. it used to be a good thing to shop at your stores. Now it's stresses me out... Kroger can F**K OFF greedy punk human waste!!!
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May 2023 by Lynn C.
Twice now I have returned home missing some groceries. The chaos at checkout is such that who knows where everything goes? Is there some place where the left-behind (stashed-away) groceries go? I just think it's sad that I have to guard my wallet, try to make sure the checker uses my coupons, AND keep checking to make sure the groceries I have paid for end up in my cart before I leave the door. Oh, and about 50% of the time I have to bag the groceries myself. Oh, and I'm sure that King Soopers would prefer that I go through and do all the checking myself. Or maybe not, since they wouldn't have any left-behind groceries then. Yeah, I'm mad.
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February 2023 by Jeff G.
Great store, great employees. great customer service, BUT, some dingbat dropped the ball in the pharmacy and for some reason did not have my medication in stock. How does that happen? Maybe incompetence? How do you allow your pharmacy to run out of a common medication for any reason? I will definitely not use the pharmacy for any reason ever again.
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September 2021 by Rob M.
The good: Great produce and meat selection. Baked goods are plentiful, and they have a bigger selection of old school Kool Aid than anywhere else in town. The bad: It feel claustrophobic due to the products being jam packed. Organization of the store is really wonky. It was difficult to find Kool Aid for me (it was in the WAY back along a wall). This used to be on the higher end of town, and looked a lot cleaner but lately...the surrounding neighborhoods are seedy these days. Not to long ago, a guy was randomly shooting at storefronts in the area. Before that, there have been a couple of murders in the neighborhood just east of King Soopers. I just don't feel safe going to that part of town anymore to be honest.All in all, if you need a quick thing that nobody else has it's a great place. But just be mindful to lock your vehicle, and keep your eyes peeled.
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June 2021 by Jim T.
I asked my wife to get some beef short ribs. she purchased something called Beef Chuck Short ribs boneless., just awful, not even close. Whatever marketing genius came up with that needs to get a new job.
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December 2020 by Tim K.
WARNING!!! Ordered delivery. Never showed up. King Soopers takes 10 business days to refund the $300.+ they pulled from our account. 2 Weeks is quite some times for them to correct their error. Not to mention taking days to receive food order, yet to get replacement pick up order filled.
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August 2020 by Lisa F.
Pretty decent market. Good produce selection. Staff needs a motivational speaker/seminar. Huge cart with produce being unloaded in front of section yesterday. Two employees were standing there, pretending to work, while gossiping about another employee. Customers had to wait for them to finish their conversation before asking them to move.Slowest bagger ever