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October 2023 by Mitch Clayman
Budget claims that there were 2 small chips in the windshield when I returned the car. I was charged for a new windshield even though the chips were so small that they should have just been repaired for ~$100. I will not rent from Budget again.
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August 2023 by Elizabeth Kolessar
Our car was new and in excellent condition, very clean. Easy pickup and drop off. Right in there terminal. Just a bit expensive but perfect otherwise.
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January 2023 by Brandon CAMPBELL
Rented an SUV in Cody Wyoming to go into Yellowstone national Park. Not only was it a full-size four-wheel-drive SUV but was fully loaded and very nice. Great experience
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August 2022 by Chris Schulz
After hitting a deer outside Yellowstone in Wyoming I had to rent two u hauls to get my Rav 4 and camper home to Florida. I rented a car to get around and then to go to Billings Montana as closest u haul to Cody. Having to wait for u haul equipment, filling out rental forms and having to have a repair to the auto transporter I was 45 minutes late returning the car. I was charged for a whole days rental. When I called customer service they gave me what they said was a 50% refund for the day but was $3 short. With everyone I had to deal with after this incident Budget was by far the least caring.
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August 2022 by Barb Kamholz
Good experience throughout. Except for the fact that I did not receive the specific vehicle that I picked out, reserved and paid for. I questioned why I wasn’t getting what I reserved and the agent told me there was none available. Why reserve a vehicle if the company doesn’t make it available when you need it ?!?!I pick a company to rent a vehicle based on my needs… so disappointed that the vehicle I picked was not available for me
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August 2022 by Emily Champa
They were willing to work with us when our situation changed. Would definitely recommend Budget rental in Cody, WY from the airport!
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May 2022 by Rochus Eber (DISPLAY VISIONS)
I will never rent a Car in Cody. The staff forced me to buy some liability insurances, (so the price increases extrem), wich I already got with my company insuraces and additional it is included in my credit card. It comes close to blackmale how they act. After about 45 Min. sensless discussion I resigned... I tried to cancel it afterwords but did not get any response. At the end in Cody it is much more expensive than in Billings or other close destinations.
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May 2022 by Wyatt CAMPBELL
Rented an SUV in Cody Wyoming to go into Yellowstone national Park. Not only was it a full-size four-wheel-drive SUV but was fully loaded and very nice. Great experience
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September 2021 by Raetta Cook
Not accommodating at all. We were on vacation when we experienced car trouble. Knew where nothing was located. Called Budget asked if they could get car to us, no. Enterprise would. Had to arrange a ride. Upon returning it waited half hour for someone to show up because I didn't trust them to refund my money which was reserved for 3 days but only used 1. Agent was rude AND $200 for 1 day is ridiculous
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August 2021 by Melissa Woodruff
Customer service was very pleasant and helpful. The car we rented was perfect for 2 days of exploring Yellowstone and looking for wild horses.
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May 2021 by Bernhardt Watch Company
Easy pick upFriendly staffCar as expectedCongrats Vody Wyoming
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September 2020 by Nikki Crawford
Sandy made our traveling experience a pleasure. After a terrible day of flight delays, we arrived WAY later than planned, hours after the location had closed. Yet when we landed, Sandy was waiting and ready for us. She went above and beyond to ensure good customer service, and we're more than thankful.
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September 2020 by Donna Malone
Entire process from pick up to return smooth. Very friendly customer service representatives
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August 2020 by Abby R
Already reserved a car waited 2 HOURS because the cars were being "cleaned" then after waiting about 2 more hours we were told all they had was a 12 passenger van. We couldnt take that and they had no other cars after we had RESERVED A CAR!!! Ended up having to book a flight for the next day. We did get our money back, however they didn't give us any discount or anything just wasted our time? Terrible service, very frustrating. (If I could give zero stars I would)
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July 2020 by RAY RAE
We are really appreciated with Yellowstone Regional Airport Budget Rent Associate. They have help us lots with her customer service. I’m very happy with Airport Service. I would highly recommend Budget Renter in Yellowstone Regional Airport Branch. Thank you.