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June 2023 by Neil Hersh
At first I was annoyed, because it's not "on-site" rather, you need to take a shuttle....BUT, once I got there I was treated with respect, consideration AND I DROVE AWAY IN A NEW 2023 CAMRY....I was so excited I called everyone I know! (OK, it was 3 people....but, the number isn't the point)...kudos to Bryce and Andrew for attentive and personalized service....thanks, guys!!
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July 2019 by Bern C.
I wanted to thank the Hertz rental car manager at the Yellowstone Regional Airport in Cody, Wy for finding us a car when she had no cars available. Traveling in an RV we depend on a rental car for getting around once parked at a campground. We were 40 minutes from the airport and she understood our dilemma. Although we waited an hour she was able to set us up in a corporate rental and sent us on our way. It is reassuring to know that folks still exist like the Hertz manager. Thanks again!
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October 2018 by Taylor Geddes
Terrible customer service, dishonest and they take advantage of pricing. Would never go here.
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January 2018 by Meredith Scott L.
Cory and Patti at the Hertz counter in Cody, WY could not have been more welcoming and accommodating. From the minute we arrived at Yellowstone airport to the minute we dropped the car off in Denver, we were immensely in awe of their hospitality and exceptional customer service. As a privately-owned Hertz franchise, both Cory and Patti take serious pride in their jobs. We assumed at least one of them must have been an owner. Having arrived from sunny Los Angeles, we were a little unsure about the icy roads, and Cory made sure we were in the safest car possible. As we return to California and continue to travel this country and rent cars along our journey, we are certain no rental car counter will compare to that tiny desk in Cody, WY. Thank you to Cory and Patti, and the entire Cody Hertz team for making our stay in Wyoming so seamlessly enjoyable.
