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November 2023 by Dave Mcwilliams
FedEx is an absolute joke! Anytime I see FedEx is handling any of my deliveries I cringe and prepare for a delayed, damaged, or possibly missing package. I have had critical medical supplies for my young daughter delayed by up to a week while tracking says “Arrived at FedEx location in Cody, WY.” Now I’m waiting on merchandise that has been sitting in Cody for 3 days with no delivery updates? Absolutely horrible! At least allow people to go pick up their products, you obviously don’t want to handle them anyways.
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May 2023 by Timothy Crews
The package looked more like it was dragged behind the truck than inside the truck. Living rurally, I depend on delivery services. I have come to dread when FedEx is the delivery company. The package is almost always very damaged and the contents have been damaged as a result.
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April 2023 by S. E. Zigliotto
In our small town of only 3000 people, how can you deliver a package to the wrong address? Still waiting for a response! $300 in shoes , now missing, is not OK.
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April 2023 by Lisa B
They should close this location down and bring in a small Amazon DC.
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July 2022 by Mr. Chris K
Sitting at home waiting on my package to arrive. I get a text “customer was not available, or business was closed” (it’s a home on 10 acres 7miles outside of town), I then received a text “unable to locate address- business or house” (I’ve lived here for 16 years and probably received hundreds of FedEx boxes, and I had a FedEx shipping account linked to this address) so it’s safe to say, “I’m in their system”, so much so, that I wave to their drivers and their drivers cheeringly give my dog treats to shut him up. Yet for some reason FedEx cannot explain how a package, that required no signature, could not be delivered to an address frequented by their drivers, why it even mattered that the home owner needed to be located, when the package did not require a signature release.
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July 2022 by Tammy Pairsh
Leave packages at wrong address
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June 2022 by Dexter Blethen
The Fed Ex drivers in Cody (not all, but the ones around my neighborhood) drive recklessly, and seem to have little care for the public or your package. They also update tracking to say it was delivered, only to not deliver it that day (and sometimes not even the next). What kind of drug testing should Fed Ex implement to help avoid these drivers???
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September 2021 by Brianna
Why did your driver leave my package 8 miles from my house at the gas station and mark down that he left it at my door??? If you're going to leave my package in a strange spot can you at least put that spot down as where it was left??? I spent over 2 hours looking around outside and on the phone trying to find it.
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August 2021 by Susan Laird
60 pound package arrived beautifully with not, a mark on it.
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July 2021 by Brianna Kilpatrick
Good customer support, especially when handling issues regarding packages delivered to the wrong house.
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July 2021 by Rob Lacitinola
Never even got a live person, there phone customer service system is shiz-
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May 2021 by Thomas Duncan
FedEx courtesy and efficiency at the counter, plus cheerful = total package experience.
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February 2021 by Susan R
I live along a rural highway in Wyoming. The drive to my house is about a half mile long and is graveled and it is bumpy. The new Fedex driver refuses to drive down my driveway. Fedex has about $300 of my things which have been reported as "delivery exception" for nearly TWO WEEKS now. Yes, we had a snow storm (two weeks ago), hello, i live in Wyoming, they are quite common here. We see Fedex trucks going by each day on the totally dry Highway, but they refuse to leave our packages. I have made an effort to tell delivery drivers that they can simply bag up the boxes and tie them to the cattle guard post on the drive if they are worried about driving on the driveway. But they won't even do that! I am sick and tired of seeing "out for delivery" EACH DAY and then "Delivery exception at the end of every day! Come on! It is ONE guy who refuses to drive down my half mile long drive!! Surely there is a live person somewhere who can talk to him about this.I have not been mean or rude to him, I understand why they might be afraid to try a snowy drive in winter. I don't need 4wd to come and go, but really, Two weeks of waiting for this many packages is ridiculous. Is he going to wait until it is summer and dry to deliver them? And no way can you get a person on the phone. RIDICULOUS!!! Oh, and even more telling is the fact i have had several things delivered happily by UPS during this two week time period. Who will I ship with whenever i have a choice? UPS!!!!!
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February 2021 by LibertyJunkie
Why did your driver leave my package 8 miles from my house at the gas station and mark down that he left it at my door??? If you're going to leave my package in a strange spot can you at least put that spot down as where it was left??? I spent over 2 hours looking around outside and on the phone trying to find it.
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January 2021 by Sam Allen
Tracking said my package was delivered. I dont have my package. When I called FedEx they said they are unable to find out what local office handled the package, much less find out where it was delivered. Not sure why they have tracking numbers if you can't track a package with it.
