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March 2024 by Mark Redle
Took our order and then we waited in line 20 minutes to get to the window and be told they didn’t have rice. Asked if we were ok with just getting our food without the rice. Wish they would have told us when we ordered and not wasted our time.
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March 2024 by Rosa K Martin
I went to Costa Vida to order food and to my surprise, the manager Amparo was in line helping her team. She leads by example and was very friendly. She made sure everything's taken cared of correctly and even checked us in our table to see if the food was up to our standard. She's amazing, and gave us superb customer experience! She's a rel leader.
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March 2024 by terry ml
Food was ok.. ordered online. Husband picked it up and they said part of the order was not available. He got home, I called to see why I was charged for the full meal . The girl sounded clueless and she kept asking her manager Umparo who is the manager and I was told it's a complete process and they have to go through the corporate office and fill out a request. All for a refund ? The refund I should get in a week. Very odd process I don't know any fast food place that has similar protocols. Won't be coming back, it's a generic chipotle restaurant.
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March 2024 by Bill R Price
Better than last
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March 2024 by Carter Holmstead
Can't go wrong with
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January 2024 by Shadd Johnstone
Vince and Claire were so nice and helpful and made us feel right at home.Dietary restrictions: My daughter has to have gluten free and Costa Vida is the best .
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January 2024 by Kevin Hutchinson
Looks like they have some equipment that could use a fix, but the food is still good.Dietary restrictions: We found gluten free options here with some minor menu adjustments.
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January 2024 by szf_ 20
Good food that's made quickly. The whole family can find something to be happy with. Gluten-free stuff for my wife, nachos for the kids, meats that are cooked well & taste right.Dietary restrictions: Gluten-free options
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January 2024 by Jesse Kahler
This place is great. Staff is always friendly.
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December 2023 by Chelsea Sargent
The app would not work, so I ordered on the phone. The girl taking the order had no clue what she was doing. When I got to the store my order wasn't even started and we had to wait 20 mins for them to make it. There were 6 or more workers just standing around by the cashier doing nothing while I was waiting for my order. There was no pork available, so I had to change my order. The manager and 2 other workers kept going outside to vape right in front of the store. No one had hair pulled back or hair nets. Very disappointed with the service.
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December 2023 by Heidi Despain
Love this location! Great food & amazing staff!!
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December 2023 by Kristina Reese
Today I went to this location and used the drive thru. I ordered two items and one extra dressing to go with it. I pulled to the window and paid with a hundred bill. When I recieved my change back I was $20 dollars short and informed them right away that I was short on my change and handed them back the change and the reciept. They rolled their eyes at me then closed the window and then came back and told me I must have dropped it somewhere, and that they knew that they did give me the correct change. She proceeded to argue with me about it, until I suggested that they count their register til & check then. This was when she finally just handed me back a $20 bill that she had in her hand the entire time. This was even a manager I think. Very unprofessional and so incredibly rude. I got home only to find out my order was very wrong and I was missing my extra dressing that I know I had paid for because it was on my reciept.I will not be coming back again to this store after this incident and so many problems today and being treated so poorly. I do understand that mistakes happen, but I was also the ONLY customer there at that time in the drive thru line.
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November 2023 by Randy Wood
If you go through the drive through they will get your order Wrong 9 times out of 10. They will repeat the order back to you, and get it right, but when you get home it is wrong! Wish I didn’t like their food!
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November 2023 by YVONNE BOX
No forks to eat with. They are 1 block from a Walmart. Didn’t even tell us there weren’t any and when we ask they just said sorry we are out. No excuses for this. Not eating there again.
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November 2023 by bracken williams
I have ate at a lot of Costa Vida’s and this is one of the best. The price for all the items are several dollars cheaper than locations in Utah and Colorado. The staff were friendly and the place was large and clean.
