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November 2023 by Kache Mckenzie
Awful communication skills between employees. They told me my car was ready twice 6 hours after my appointment, and still had to wait 45 minutes at the store, and on top of that, they didn’t put the size of tire i requested specifically, never told me and installed a different size. Very disappointed
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November 2023 by Samone Yuen
These guys are awesome. We got towed in close to closing time on a Saturday while we were traveling (I had called ahead first). Zac did a diagnostic real fast, let us know the problem and the time frame and a rough cost estimate. When we realized we'd have to stay at least two nights until the part came in Monday, a mechanic kindly drove us to the hotel of our choosing. Come Monday, they got the alternator and started working on it EARLY and we were out of Evanston by 9:30! The bill was also quite reasonable. We are so grateful for these mechanics for doing their best to get us traveling as fast as possible.
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September 2023 by Brett Duersch
Had a nail in my 5th wheel tire. They fixed it quickly with no problems at all. These guys rock.
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August 2023 by melissa blakeman
I have to give a huge shout out to all the employees at Plains Tires, but especially to Hunter and Robert. Their customer service is top notch! No matter how busy they are or what problem I'm having they always take such good care of me. I've never felt like they are trying to take advantage of me and are always honest about what needs done. It is rare to find customer service like that anymore.. So thank you
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August 2023 by Christy Stroup
Excellent Service⭐️Thank you Hunter and Les Schwab In Evanston for taking care of us and getting us back on the road. Didn’t expect to pop a tire at 6 AM on the second day of our road trip with my daughter and 14 hours to go. So thankful that a good samaritan helped us get our spare on and we were able to get to Les Schwab. Hunter got us taken care of before they officially opened. The service and caring that Les Schwab employees provide is why I am and will always be an lifetime customer. You can always count on Les Schwab!
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August 2023 by Michael Barefoot
Filthy mechanic attempted to get into my new truck before I stopped him. Mngr pulled it in and I ended up catching the same dirty guy back inside it a 2nd time.Drive 60 miles back to my place and saw my hood was popping up and something lodged in it. Popped the hood to find tools still sitting under the hood and just slammed the hood down on them?.Do not recommend this place??
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August 2023 by Margaret M.
If I could give two more stars, I would. I cannot thank Hunter, and his crew, enough. After a small mishap with a curb and bumper the night before, Hunter got me and my son back on the road. Thanks to him, we made it on time and in great spirits. His professionalism, kindness and quick delivery of a repaired bumper will never be forgotten.
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July 2023 by kelly hunsaker
Helped us out in a pinch. Got two tires in a timely manner. Delivered to our hotel. Didn't get 5 stars because price. We like a bargain and these were a bit pricey. They did good work!
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July 2023 by Adam
Robert is amazing! He drove 45 minutes to open his shop up on a Sunday when our motorcycle trailer lost its tread on I-80 with no other options. Got us in and out in under 20 minutes. Fantastic service, definitely recommend! Thank you again!
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July 2023 by Emily Abel
We were just driving through town and needed our tires rotated. Zach was at the front desk and was able to get us in so fast since he knew we were driving through. Everyone in the office was so kind and helpful!! Great experience!!
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July 2023 by Kaitlyn Singer
I was very impressed with the service! I had two younger kids with me and we hung out in the lounge area. There were plenty of refreshments available too.The staff was professional and friendly and didn't treat me as if I didn't know anything, which was a huge plus!I had a broken brake bleeder, but even they couldn't get it out without having to order a whole new part. Nowhere in Evanston would have my part, but they could have it ordered and here by the following week and even set me up with an appointment to come in!
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July 2023 by Eric Nordstrom
Zack was amazing, he reset the system and made sure we were good to go
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July 2023 by dueklektika d
These guys have done a bunch of great work on Purple Reign, my old F-150 and hands down great shop. Good rates, great folks, highly recommended. Thanks team!Stephen
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June 2023 by Jimmy Selvera
The best in town. Pulling out the door in a timely manner.
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June 2023 by Shai Schaefer
We were on our way to the reno pro rodeo when we found issues with our trailer tires. The team at Les Schwab was undoubtedly the best tire service I’ve ever had. They were quick, cordial, and got us back on the road in no time at all! Highly recommend these guys!
