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November 2023 by Jason Wehr
The whole team did a great job with ordering our 410th full body paint and it looks great! The price they got for us was the best with in 500 miles! The financing was painless and quick. I really appreciated there no pressure family atmosphere and would definitely buy from them again... completly worth the 4+ hour one way drive.
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October 2023 by Jeannie Coldross
The parts department is terrible or I should probably say one person is. We had her looking for an RV water tank. I called after one week to ask about it and was treated rather rudely. I have never received a call from them and its been over 2 weeks. Really poor customer service. Needless to say we have moved on! UPDATE I did receive a callback from service. But no calls from the parts department.
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October 2023 by Jennifer Smith
Very accommodating service department. Passing through Casper we needed the cover on our bathroom fan replaced, they had us in and out within an hour. Very friendly as well.
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October 2023 by Kirk Welker
While traveling through Wyoming with our friends the 3 slide outs in his 5th wheel failed to operate. From a recommendation we took it to Sonny's RV service center in Evansville, WY. The folks there were beyond AWESOME! They stayed after closing to get us back on the road. I cannot remember ever being treated this fair with customer service and price. Thank You, Zabrena Farris, Lindsay Schafer, and Scotty Budig.Kirk WelkerArizona
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August 2023 by Carla McCubbins
We ordered our Grand Design Solitude from Sonnys. It delivered on time as promised. There was a queen size bed in one of the bedrooms and it was suppose to be a king. They had it replaced within the hour. Our sales person Chris was outstanding. He stayed in communication with us while waiting for our rig to deliver. He even brought boxes to help us move. He delivered our rig to us in Glendo and set it up for us. Sonny’s and Chris have been a pleasure to work with.
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August 2023 by Nick Wieser
The service department/parts department is outstanding! Went to another place in Casper that starts with an S as well. Was given the runaround over my camper’s awning. Went to Sonny’s they had me in and out in a week! Nice new awning and we packed up and headed out! Lindsay, and Zabrina! Awesome work!! Thank you for everything! Also, as a side note. I ordered a window through the parts department and they are outstanding as well!!!
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August 2023 by Christopher Shubert
We are full time RV’ers and had a major issue with our fresh water system. They got us in on short notice and out the door in one day with a fair price and friendly service. I cannot recommend enough. I would go out of my way to get service here again. A+.
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August 2023 by Kathy Dembek
We are traveling across USA and had I trouble with our tow vehicle the Jeep battery died. We called Sonny’s and they were able to fit us in and we were back in business never to have that problem again. We are so grateful for their service
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August 2023 by Jacques De Paep
Friendly but in the end perfectly useless and expensive. Basically charged a 3 hour diagnostic fee (plus tax. $500+) order a part from Aquahot, to be overnighted and installed 48 hours later. When I called for info on the install day, I was told they were very sorry, but had not received the part and it would not be available until 23rd July..I found the part myself at two different places (and ordered it) and will have it installed next Wednesday in Sheridan. Refund consisted of the money I had paid Sonny's for the part that didn't come and no consideration was given to the 3 hour work charge.. I had told them exactly what was wrong and what part they needed. So, ? no good points for Sonny's RV... Seems they'll be a part of Camping World in a few months and they'll fit right in.2 stars is one too many, but the staff was friendly (not the bosses though) .
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August 2023 by pat wilbo
We pulled into Glenrock Wy from Golden Colorado in our 5th wheel after a 5hr drive and proceeded to set up camp when we discovered none of our slide outs would extend. After exhausting all of my troubleshooting efforts we called the closest rv repair shop which was Sonny's. They told me if I could come down asap they could at least take a look at the problem. 20min later we arrived and they had their tech Scotty plus 2 other ladies Lindsay and Zabrena looking over the situation. Come to fine out it was 2 relay switches. They worked past their normal hours offered us coffee and donuts and were able to get 2 of the 3 slide outs working. One part has to be ordered. These people were so kind and caring to get us back on the road it was amazing. Plus their stores inventory is huge inside and out. If I'd lived here I'd buy my next RV from themCan't say enough good things about Sonny's rv.
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June 2023 by Tim Ulmen
These guys installed our weight distribution hitch. When I took it back after driving to Alcova they started to say it was my fault (until I reminded them that THEY DID THE INSTALL 4 days prior).They added some extra washers/shims. The trailer still rides 2-3” nose high.Now we are out of town and I have to pay someone else to fix it.I WILL NEVER SPEND ANOTHER PENNY AT SOMNYs
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June 2023 by Nicole Bojic
The Sonny’s team was amazing. We are on the beginning of a big trip across country with two little kids and the toilet in our RV broke. Even though the team was incredibly busy with repairs they went out of their way to fit us in last minute. The service department was able to repair the issue within an hour and they could not have been more knowledgeable and helpful. Thank you so much - you saved our vacation!
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June 2023 by Jayme Leonard
Mike & Scotty were very pleasant to deal with when we had warranty service work. They were courteous and professional and super responsive to my calls.
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June 2023 by Nicole B.
The Sonny's team was amazing. We are on the beginning of a big trip across country with two little kids and the toilet in our RV broke. Even though the team was incredibly busy with repairs they went out of their way to fit us in last minute. The service department was able to repair the issue within an hour and they could not have been more knowledgeable and helpful. Thank you so much - you saved our vacation!
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June 2023 by D. Bauer
Recently purchased a used fifth wheel from Chris Stanek. Chris was incredible to work with. He went way above and beyond to not only answer questions, but also ensure everything was in working order on the camper. If you are in the market for a camper, I highly recommend seeking out Chris for his expertise, patience and overall customer service. We lucked out with our camper and getting to work with Chris.