Boot Barn Gillette is a store that celebrates America’s heritage by offering quality western and work gear for families. Customers appreciate the good value and wide selection of products, including boots, clothing, and accessories. The store is well-organized and not overcrowded, making shopping comfortable. Prices are considered reasonable, especially given the area's high costs, and there are often sales available. Staff members are friendly, polite, and helpful without being pushy. They are willing to assist customers, whether by offering advice, helping find items, or providing matching options. Several reviews highlight the excellent customer service, with employees going out of their way to ensure a positive experience. For instance, one customer from out of town received personalized assistance in selecting boots, shirts, jeans, a belt, and a hat within a short visit before closing. Others mention a helpful new employee and a great team effort. Overall, Boot Barn Gillette is seen as a store with a good selection, fair prices, and friendly staff committed to customer satisfaction.
Love boot barn, have been to many all over the country. The other night I went in to try on some steel toe work boots and the girl that helped me was fantastic. Extremely friendly and helpful as well as knowledgeable! I will be back and hope to work with her once I know my exact requirements for my new job!
August 2025
Nicole helped a ton getting the right items. Everyone there is super helpful. Clean store. Lots of options.
December 2023
Very nice store with a well thought out floor layout. Emily was a wonderful and helpful sales lady.
