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August 2022 by Johnny Heath
Always a great place to shop at
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August 2021 by Thomas Dwyer
Great people, go there if you can
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September 2019 by Mark Lanning
i just called in to home depot asked to speak to window department after 25 minutes someone answered and then hung up[ no way will i call back to waste another half hour
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July 2019 by Sarah Eaton
I wish that I could give ZERO stars. We ordered custom kitchen cabinets March of 2019, they arrived April 19th 2019, damaged, with missing pieces, and with incorrect pieces ordered. We went back into the store 3 more times after this to get this situation fixed. Beginning of May we were told that all the missing/ incorrect/ damaged pieces were re-ordered. 6 weeks later i had left the store multiple messages and sent multiple emails to check and see when these would be deliver
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October 2018 by Karen Holt
I love the new Keyhero app at my Home Depot! See an associate for details today!
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July 2018 by Konnie G.
I ordered a Samsung washer/dryer set from the Gillette, WY Home Depot on 7/3/2018. I was told at the time that they would be delivered in 7-14 days. On day 14 I called to check on my order status, only to have the store act inconvenienced when I wanted an update on my washer and dryer (when I've been without them for three weeks at this point and using a laundromat for our five kid family.) I was told that they would see if my things were on the truck when it came in and I could call that afternoon. I finally called back and talked to the store manager, who told me that while it generally takes 7-14 days to deliver, it can take up to 45 days, which NO ONE mentioned to us when taking our money. I told the store manager that I had been told 7-14 days, and he said that even if it were delivered today, it could be several days before it is delivered to my home. However, he took my name, number and order number and said that he'd try to look it up later. I was called back an hour later by the same associate who helped me the first time, who was pissed off that she was calling me back, and stated that it would be another week before my W/D would even be in the local store. When I attempted to express my frustration to her in order to try to find a solution, she said to me, "Don't bother wasting your breath complaining to me, it's not going to do you any good." I finally had to hang up. I called the corporate number, who was also less than concerned with it, who told me that it would be a 7/24/18 delivery most likely and then deliver days after that. Surprisingly, I got a call yesterday from the local HD store that my W/D actually HAD come in the day before and they could try to deliver it by about Saturday. My husband decided we needed it before that, so when he got off nights this morning, before going to bed, he went and picked them up and installed them. THE DRYER DOESN'T WORK AT ALL. AT ALL. I had to call the appliance line, who told me that they will put in an order for an appliance company to call me within the next day or two, but it could be up to TWO WEEKS BEFORE I CAN USE MY BRAND NEW APPLIANCES!!!!!!!!! My husband and I just bought a home that we are in the process of renovating. Needless to say, HD likely won't be getting any of the $100,000 in money we are going to be putting in this house!
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March 2018 by Tamara Cool
I tried to call your store today to procure a part for my dryer. The phone rang and rang and rang and rang and actually just went on answered.. I hung up and went to Amazon and bought the part with next day delivery. If you want to stay in business, try actually doing business.
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November 2017 by Megan Swords
Always have a pleasant experience with the gals in appliances. Recently have purchased washer, dryer, range and refrigerator. Won't go anywhere else in town and the prices are always cheaper. Wish the in stock selection was a little better but for being a rural store I can always get what I need.
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April 2017 by Seth C.
I have been here many times mainly for tools for work so I know what I'm looking for. That is the only way to shop at this store because if you need help or have questions you are out of luck with that. I'll go buy inferior lawn equipment at menards just to avoid buying it here.
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January 2017 by Jenni R Ward
I did a class for the night stands and had a very good time. All the ladies were very helpful and friendly. I hope to do more Dih classes in the future.
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May 2016 by Tosh Hector
Went to your store yesterday to buy a new refrigerator and had the worst experience we've ever had. First of all Demetria was anything but helpful and horribly inconvenienced by us having questions. Then after a lengthy process of searching for one that would fit in our space and could take home immediately, we thought we found the one. Demetria complained about being at her computer all day and not being able to package up the floor model right away. We agreed to go up front
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February 2015 by Tiffanie Kamish
To Mary! She was absolutely amazing! Completely friendly went over and beyond For us! I have never had this kind of experience at this store!!! Mary you did a great job!!!! She went to and found the carpet we wanted had it cut to the measurements we needed and even helped us load them! All around she was the friendliest person we have ever dealt with there! Thank you for a great experience at this store finally!!!
