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April 2025 by Buffalo Senior Babe Ruth
3 o’clock appointment, 4:30 and still waiting.
Why have appointments if you era not able to keep them
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July 2024 by Rolf Arands
The rating is based on my experience to date. I am hopeful that unresolved issues can be resolved and I can hopefully give a higher rating. We opted to use a professional tax preparation company this year due to a more complex return due to our move and sale of a home.
Our tax preparer, Patty, was nice and she got them done. The positive pretty much ends there. The H&R Block fee was hefty but not unreasonable.
Patty didn't seem terribly familiar with filing in the state from which we moved. Granted, there are probably not many returns from the east coast, but a professional preparer should be able to do so.
She was generally unresponsive by email during the tax preparation process. I believe I called the office and left messages with the receptionist, and would eventually get 2-3 word replies to my emails.
We just received a balance due from the out of state return, along with interest penalty. Sidenote - I've done our taxes up until 2023 (since 2012 or so) and NEVER had a balance due with interest penalty.
I contacted Patty regarding this, and she said to send her the balance due notice and she would have a look. Again, as before, no response to emails for a week now.
I don't like to leave poor reviews and hope this can be addressed. But I will be doing them once again from now on and hopefully not dealing with errors and penalties from this year's return from H&R Block.
Avoid this place, for what it's worth.
Waiting for a reply...
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March 2024 by Rj Andrew
Excellent service
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March 2024 by Kayla Schomer
Friendly awesome place it does a lot to help
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March 2024 by Jason Replogle
Excellent service
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March 2024 by Jovana Baisden
Denise Montgomery was fantastic to work with!
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February 2024 by Kathi Brazee
Im out of Country and got it done easily!!!
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February 2024 by Nick Schomer
Friendly awesome place it does a lot to help
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February 2024 by Trevor Neal
These people did mine and my husband's taxes a few years ago. They filed them INCORRECTLY and we got fines in the mail from the IRS for three years because they were filed incorrectly by H&R block "professionals". They didn't have to pay the fines, but we sure did. Don't trust these people for anything. They just want your money. They do NOT have your best interests in mind. Just their profits.
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February 2024 by Courtney Lorraine Fulginiti
The cost was far more expensive than planned for an unfriendly and subpar experience. Not to mention a fee for direct deposit when many other companies do not charge for that service at all and have far better customer service than I recieved.
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September 2023 by Katlin Kemerer
awesome service!
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April 2023 by Mason Schuricht
Been working with this branch for years, and have never had an issue working with them to file my taxes. I live in Cheyenne, Wyoming and they make it very convenient and easy for filing my taxes.
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April 2023 by Marissa Romeo
Amazing service and very knowledgeable on taxes
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March 2023 by Nick Phillips
Great job done fast even with all my crypto and stocks.
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March 2023 by Victoria Willard
I dropped all my information off on a Friday and they were completed and ready to be digitally filed by the following Tuesday evening.
