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November 2023 by Rick Morris
Did what they could for me.
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November 2023 by Kathy Fleck
I miss all the ones who used to work there . Understandable most have retired but they always have what I need.
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September 2023 by Jerome D
5 stars well deserved!I was helped by Bob, and I am now really happy he did.I needed a steel brake line for my 07 Sierra Classic as it was leaking pretty bad.No oem or factory part, but suggested me a bendable replacement instead, gave a tape measure to make sure I'll get the correct one.I was a little concerned about both fittings sizes, and he took the time to check on the computer as well as a new brake hose from their inventory to make sure.Bob gave me advice on how to bend it as well (I could have made a mistake, I think...) and everything went well.Total cost me about $40 with a gal of brake fluid and a fitting plug (both at my request) as he advised me to get 1 quart of fluid, which would have been enough but I still have over 2 months and 5000 miles on my road trip so I wanted some extra.In the end, I am quite happy I came back to Gillette for parts, and as a bonus, I got on tips on what to visit in the area.
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September 2023 by Kim Bo
I know more than the guy waiting on me. I won't be back.
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July 2023 by kdubs98
Used to be good service just called took two trys to get someone to answer . Asked for a tool box lock the guy was snappy, said no and hung up on me.
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July 2023 by Craig lugan
It's Napa.. what more do you need. Lots of parts. Slim on UTV PARTS
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March 2023 by Ben Hernamdez
Great customer service. Had to order some parts and they were in the next morning. Will definitely be coming back!
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February 2023 by Kiote Connors
Great selection, helpful and friendly staff
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July 2022 by Stephanie Martinez
We were helped out today by a friendly employee! (I believe his name is Evrick/Employee: 169). He helped us find the correct antifreeze we needed, and had a great convo over cars during checkout. Thanks for helping us out with our “1919” Jeep.
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June 2022 by T S “mcblackjack21” Mcraedy
Wow, I'm not sure what's going on here. The counter help are openly hostile to each other in front of customers. My last few trips to this store was unproductive and unprofessional.
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May 2022 by Garth Kottke
Awesome experience at Napa, Fellow employee Bob. H. Taking the initiative and time with myself to help make my time worthwhile during my time of confusion. He explained everything as thorough as possible for me to understand. Even took the time out of his day to help me with my wiper blade. Great environment there as well, all employees looking to help with what ever they can as soon as you walk in.
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February 2022 by Garrett Haberman
Little ticked off they wouldn't make a hose for me cause they were closing in 30 min for their Christmas party, and no one would stay cause they had to get to that party.
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October 2021 by Eric Hartshorn
Really depends on which employee you get. Some are okay. A couple are great. Seems most have a poor attitude and don't do anything that causes them any amount of work. Couple that with increased cost. I go there when my options are limited. Mostly no thanks
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September 2021 by Brandon Sims
Between the auto, heavy duty and paint store they have everything. One stop shop. Thanks to the record napa team for always keeping Gillette going
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August 2021 by Jacob Harding
Wonderful staff with good knowledge. Willing to go the extra mile to get you what you need.
