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July 2023 by Ribbit Ranch
I can't say enough about Randy and his team over at Platinum Trailers. I'm from Texas but hauled to Gilette for the National High School Finals Rodeo. 19hours and 4blowouts later I pulled into Randy's shop for help. He actually jumped on the repair the same day I dropped it off because he understood the severity of the situation. I needed axles but only had 7 days to get them delivered and installed before we needed to be back on the road headed home to Texas. Randy jumped through hoops to find me 2 axles from his supplier to install which would have had me up and running in 3days. However, because it was a warranty claim we had to wait on the manufacturer to ship us their replacements which arrived on Friday afternoon at 4pm. Randy had his team installed the new axles NASCAR style, lol. I was out of there by 5. Through the whole experience, Platinum Trailers understood the stressfullness of being 1300 miles from home stranded with our four legged family members. He was understanding and worked hard to make sure we were back on the road by the end of the finals. He understands what it means to put the customer first. Thank-you Platinum Trailers.
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June 2023 by Google user
I've had these guys work on my wheelchair modified van and my wheelchair. My van needed some a/c work which wasn't a problem for them. But then I asked them to look at fixing the modified folding footrest in the 3rd row. It was definitely not an OEM part/repair. They used a little creativity to get it back together and it's been great ever since! Regarding my wheelchair, this is where I take it to have worn bearings replaced. It's much faster (and less expensive) than having the wheelchair company come from Casper to do it.
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May 2023 by Joe Zabel
I've had these guys work on my wheelchair modified van and my wheelchair. My van needed some a/c work which wasn't a problem for them. But then I asked them to look at fixing the modified folding footrest in the 3rd row. It was definitely not an OEM part/repair. They used a little creativity to get it back together and it's been great ever since!Regarding my wheelchair, this is where I take it to have worn bearings replaced. It's much faster (and less expensive) than having the wheelchair company come from Casper to do it.
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April 2023 by Billy Montgomery
The Service Employees are great. Had just got a Kia and the engine locked up. The staff looked at it and made a few calls and found out this car had a recall on the engine. Saving me from having to replace the engine myself. I would recommend this shop to everyone. Thank you again to the service department for helping me out.Billy Montgomery
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November 2022 by glenda donoho
Purchased a 2019 Yukon Denali from Dave Brown...easiest process ever. We will be back!! Thanks Dave and company!!
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September 2022 by Kris Mindrum
A great home town car dealership with friendly staff and great pricing! I have purchased several vehicles in the passed and it's always been a pleasurable experience!
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June 2022 by rebecca drieman
Best auto purchase ever. Jackie was, by far, the most helpful, and truly nice salesperson I've had. We just sat around in their log cabin relaxed and happy. Paperwork was quick and painless. Thank you Platinum Auto!
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May 2022 by Zebedee Hall
On 03/12/2022, I bought a 2015 Chevy Silverado from Platinum Auto, and it has been one disappointment after another. I was promised by Brent (salesman #1) the truck hadn't been in an accident, but my credit union discovered that it had been.Wade (salesman#2) issued me a CarFax "folder" (as if the CarFax Report was inside) but no Report. I guess he did so in an effort to keep me from immediately knowing the truck had been in an accident.However, the Credit Union discovered it had been in an accident after they issued the CarFax Report to them. I was lied to several times and essentially swindled.Two weeks later the transmission started to fail. Now that it's warm I discover the AC doesn't work!! This company has by far offered the worst buying experience ever. Wade and Brent are nothing but professional con artists.I could go on and on, but my head is hurting typing this.
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April 2022 by Mitch Benson
Dave and the crew at platinum are amazing people second truck iv bought there very easy guys to deal with... i send business there way every chance I get thanx again
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April 2022 by Terry Eliassen
Jackie is hands down the sweetest most down to earth, not pushy just supportive and helpful salesman I have EVER met!! No a single sales pitch or ounce of pressure! I was comfortable making my OWN decision in my own time and was there when I was comfortable with purchasing and not so much as a stumble or hitch in executing everything with nothing but class and support!!! Go see her immediately!!! You won’t be sorry!!!
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April 2022 by Kyle Glover
Jackie and wade were awesome. Buying process was quick and easy. Lots of joking around. Felt like I’ve known them for years. Will definitely do future business. Thanks again you two.
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January 2022 by Laura Schilling
Platinum Auto is truly amazing!!!!!! Not only did they fix my car but they have helped us with all of our vehicles!!!!!!!! Wouldn’t take my car to anyone else!!!!!! Wade and the gang are WONDERFULLY AMAZING!!!!!!!
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January 2022 by Bradlee Henderson
This dealership is an absolute disgrace they sell vehicals with bad engines and bad transmissions and will not stand behind their own business and give good customer service NOBODY BUY FROM THIS PLACE?
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January 2022 by Kyle Ray Soots
Broke down on interstate 90 in the freezing cold on I90 and had AAA tow our truck back to this “AAA certified” garage. We were 2000 miles from home and had to wait until Monday until the shop opened. Left a message that Saturday but had to call the garage Monday morning because I wasn’t called back. The “diesel” mechanic was out for a whole week so they said they couldn’t help us. My dad and I worked on the truck in their parking lot after buying tools and parts and not once was offered help or offered assistance Would not recommend this place. We were an inconvenience most likely.
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December 2021 by Dillon David
I wish I could give the amazing group of individuals 7 stars! They not only had the cheapest price on the vehicle I was looking for with less miles than competitors but their customer service is above and beyond!! Anything this dealership may lack that more than make up for in customer service! Will be doing business again!
