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December 2023 by Geoff Porras
Incredibly difficult bank to work with. The workers lack both common sense and decency. They have no ability to work with you to solve any issue that is complex in any way.
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October 2023 by Steven Harvey
The most difficult bank to work with, everytime I have gone in there, (which is not that often), it has been frustratingly difficult. Charlene was non cooperative and made it very difficult to deposit some $ in my wife's account. I did not want my wife's account #s but had to get them via text to just put the funds in.. which seems to me to be less secure than just putting it in her accounts with the bank card I had that is linked to both. Very frustrating
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October 2023 by Ken
Sever is good!
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July 2023 by Mike Weigand
The branch manager took time from her busy day to personally help me solve my issues.
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March 2023 by terry schmit
Fast freindly service at a personal level!!
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December 2022 by Marilyn Diehl
I paid $25 to wire transfer money to this bank but they do not accept wire transfers. Now I'm just out the money.
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June 2022 by Madeline A.
Charlena Buitron is one of the best Bankers to work with. She is very knowledgeable, helpful and patient. I have banked here for years and she is always personable. Charlena assisted me with my mobile app and some personal banking needs. She is great. Thank You. She deserves a raise!
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March 2021 by Joshua Bellin
Never open for business.
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March 2021 by CJ's Lawn Maintenance LLC
The bank is not open to do business with them. There is no night deposit drop box.
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December 2020 by Cody H
Service is subpar. They rubbed me the wrong way when they closed down for over a week with no answer or solution in sight.
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June 2020 by Lori Bruegger
Slowest most inefficient bank I've ever used.
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June 2020 by Matthew Marynik
Very disappointed in about everything, hours are inconvenient, 9:30 to 4:00. They can’t seem to answer any questions, their go to is look at the mobile app. Have never deal with a bank that was so hard to deposit money, sent wife with money, and deposit slip to put in my account. She had to jump through hoops to even get that done.
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February 2020 by Tasha Chavez
Us bank is a good bank yet they need to work on acknowledgment of understanding customers needs and making requests to make sure of things with no assumptions and yes I think us bank does make sure but they need to tell customers to make sure to with no assumptions and no assumin
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May 2019 by Charles Beaudion
Finally got fraud case settled. Took 3 months otherwise been 5 stars, getting the run-around for months is annoying. They need a better system for these things.
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October 2017 by Joshua Havron
Seems the same as every other US bank branch I've been to. Thought the parking lot is very akward to navigate.
