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September 2024 by Travis Harrison
This is the worst most unprofessional mechanic shop I have ever taken a vehicle to. We had an appointment set a month ago, and our work truck sat parked for the entire time. He explained to us that he had torn the truck apart and was waiting on parts to show up. In reality he had not touch the truck and had it parked behind several other vehicles. There was no explanation for his lies and the fact that he couldn’t communicate effectively that he did not want to work on vehicle. Poor business ethics!
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August 2024 by Vera
We had some car trouble and got a few recommendations. They were super helpful and highly recommended.
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July 2024 by Jacob Tobolewski
I cannot express how thankful I am to Levi. We were traveling across the country and had a truck issue. He squeezed us in and diagnosed the problem (something that can wait until after the trip) and gave us huge peace of mind. I am so thankful for his generosity. Highly recommend.
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April 2024 by Sean McKnight
My Touareg blew a driveshaft late on Thursday, and Levi at Auto Tech was able to get it back to me and up and running by mid-day Saturday. Mind you, I didn't get it into their shop until Friday afternoon, and they are closed on weekends.
Truly a professional and quick turnaround. Never fun to have a big repair done, but they did it seamlessly and on a day their shop was closed. Very appreciative to the team here.
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April 2024 by Matias F Encina
Word In town is don't go to Auto Tech. Don't waste your time going there. Customer service is not Levi’s strongest suit.
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January 2024 by John Joiner
Honest and great place!
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January 2024 by Kevin
While out on a cross country road trip my truck broke down leaving Jackson hole mountain resort. Through a recommendation from a local business and the triple A tow truck driver I arrived at Auto Tec. My truck ended up needing a new radiator, coolant, idler pulley, and serpentine belt. Levi treated us like family and made sure that I was on the road the very next day by lunch and gave me a fair price for the work needed. Most mechanics aren’t great but these guys are. Thank you Levi for getting us back on the road!
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December 2023 by Riley McEvily
Service was awesome! Was broke down mid road-trip and they had me in and out within a day
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November 2023 by Judy Anderson
I have been a loyal customer of Levi & Jimmy from the first day Levi opened his new business. I also moved my company’s fleet of vehicles to his care. I knew Levi from his previous job at Shervins and appreciated his honesty, fairness and empathy for his customer as well as he excellent skills as a mechanic. I am amazed and baffled at the couple negative reviews given to Auto Tech and felt the need to tell my most recent experience to demonstrate all the care and concern I was shown. On the way to Denver my car overheated 30 miles east of Rock Springs. We pulled off at the first exit where there were no services. I called Levi and he spent a good half hour on the phone walking us through things to check and what to do even though he was extremely busy. After the car was towed in, he found a hole in the radiator which I was shown. He replaced it, test drove the car and it appeared fixed. However, on my 65-mile ride home the car overheated again. I had it towed in and the thermostat was found to be faulty. He replaced it but I again had overheating occur on the way home. I had it towed in and after trying 3 other thermostats he determined that Subaru designed it so that only their thermostat would work. Levi fixed it, reduced the labor charged, test drove it over an hour and I picked it up. I drove 65 miles home and was happy it was fixed. Two days later when I had only driven a couple miles the heat light and brake light started to flash. When I called Levi, I said I would have it towed in but that I had used my free tows with AAA. He told me instead that he would send a mechanic to my home 65 miles from Jackson. He thought it was the computer needed to be reset. Two of his employees showed up in case they needed to drive it to the shop but with their diagnostic computer and Levi’s directions on the phone, they reset the car’s computer and all the idiot lights turned off. They test drove it and all was good. I forgot to mention that this was the day before Thanksgiving and business was booming at the shop. So, for the couple of morons that complained about Auto Tech consider this. Do you blame a doctor when he finds his initial diagnosis was correct but not the only thing wrong with you? Of course not. You thank him and follow his advice on the other issues. A doctor has the advantage that the patient can communicate with him. A mechanic not so much. Levi gives the best service and tries his hardest to give you the most cost-effective solution. By the way I am retired so the extra miles Levi went to help me was not because of the fleet of cars he services for my former employer.
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November 2023 by Pamela Flores
Excellent and prompt!
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October 2023 by Karen Cossi
I really appreciated all the help they gave to me, they are honest and they know what they are doing!
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October 2023 by Paul C
very friendly
I went to urgently repair my rental car and they responded right away.
I couldn't believe I was getting such a quick response from the US.
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October 2023 by David Hoffman
Good people fair prices
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October 2023 by Christopher Neathery
Came out with more problems than it won't in with. Don't waste your time or money.
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October 2023 by Matthees M
Our car was making some loud noises by the tire and another company that looked at it said it was the wheel bearing but didn't have time to fix it. We called Auto Tech Thursday at 5pm and they agreed to look at it Friday morning. It was in fact not the wheel bearing and a loose bolt so they tightened it up for us and sent us on our way. Saved us several hundred dollars and were accommodating at getting us in last minute.
