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October 2023 by Christopher Neathery
Ken had what I needed when no one else did. Thanks.
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June 2023 by Melanie Baldwin
I had a great experience at Jackson Mattress shop. Everyone is super friendly and knowledgeable. I love my mattress and highly recommend! Best beauty sleep I’ve ever known :)
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June 2023 by marc hunter
The best mattress store! Very welcoming, super knowledgeable, custom fitting, top quality mattresses and furniture. I love my king mattress with the adjustable bed frame! Thank you Gentlemen
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January 2023 by Martin Muschaweck
Do you know how you shouldn’t buy shoes without trying them on? Well if I’m going to spend 1/3 of my life on a mattress, I am darn sure going to try it out, and make sure that I get some professional advice on exactly the right mattress for me. These guys are great. No pressure. Very helpful. Not your “typical” mattress salesman. They take their time making sure that you find the best mattress for the way that you sleep. Delivery is easy, they also fully assembled the bed. And then we learned that they also sell bedroom furniture so we ordered a nice Flexsteel set from them, also delivered and assembled with great attention to detail.
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December 2022 by Katy Noel
Hands-down the best experience I've had buying a mattress. Knowledgeable staff custom-fitted a quality mattress to my body type and sleep style. Efficient and helpful delivery team even set up my bed frame and put the mattress cover on. These guys go above and beyond!!Support a local business and buy a quality mattress here!
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December 2022 by shannon helton
The absolute best costumer service!! I have bought two mattresses from him in the past 20 years. I honestly can't say enough great things about Ken and his willingness to work with you to find the perfect mattress. He has come to my rescue many, many times and gone out of his way to help me. Stand up guy through and through!! There is a 30 day trail period they uphold, if you don't like your mattress. They offer delivery and take care of your old mattress. I had thought about buying in Idaho Falls, but I am all about supporting local business. You won't get the same customer service and ease of problem solving if ordering elsewhere or on line. They run specials when available from the manufactures. I got a better price on my Sealy than I could anywhere else (even in Bristol, Tennessee where you would think would be cheaper.)Mikie and crew are an awesome addition to "you get what you pay for" with their delivery services. Top notch!!Support local companies and the best mattress shop in Jackson, Wyoming ~ JACKSON MATTRESS SHOP AND FURNITURE ~ You will be more than pleased, I promise!!
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December 2022 by Tracey Garcia
Best customer service!!! Walked in this am and had my mattress delivered by 12:30. Mike was very knowledgeable and professional! Highly recommend them and I highly recommend buying local!
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December 2022 by Araceli Ream
I had the best experience with Jackson Mattress, they are incredibly helpful and so kind. Seriously cannot recommend enough! High quality products and amazing customer service.
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December 2022 by Shannon H.
The absolute best costumer service!! This is the second bed I've bought from them in 20 years. I honestly can't say enough great things about Ken and his willingness to work with you to find the perfect mattress. He has come yo my rescue many, many times!! Stand up guy through and through!! There is a 30 day trail period they uphold, if you don't like your mattress. They offer delivery and take care of your old mattress. I had thought about buying in Idaho Falls, but I am all about supporting local business. You won't get the same customer service and ease of problem solving if ordering elsewhere or on line. They run specials when available from the manufactures. I got a better price on my Sealy than I could anywhere else (even in Bristol, Tennessee where you would think would be cheaper.) Mikie and crew are an awesome addition to "you get what you pay for" with their delivery services. Top notch!! Support local companies and the best mattress shop in Jackson, Wyoming ~ JACKSON MATTRESS SHOP AND FURNITURE ~ You will be more than pleased, I promise!!
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July 2022 by Bryan Anderson
What an amazing shop! Their selection is awesome and really helps with decision making. The staff is totally down to earth and extremely helpful and knowledgeable. Definitely recommend!
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May 2022 by M B.
I walked into Jackson mattress not expecting to buy anything...simply browse. I was convinced I should buy one of those organic ship in a box mattresses, but on a whim I stopped into the shop. I am so happy I did! Their selection ranges from super high end to more cost effective options. Once we nailed down budget, I picked a couple favorites. I was impressed that Ken had me lie down on the mattress I liked so he could assess how it worked for my body alignment. I was on a bit of a tight timeline as I was moving out of a furnished home and into an unfurnished home, so buying a bed was imperative one way or another. I walked out that day having placed an order and was truly skeptical about whether it would actually arrive by the time I needed it. Much to my surprise, the mattress arrived early. When I called to schedule the delivery, they were able to squeeze me in on a super busy day so that I wouldn't be without a bed when I moved in. I now LOVE my new mattress and am so happy to be sleeping well and waking up refreshed without any body issues. Cannot recommend Jackson Mattress highly enough. Everything from the knowledge to the selection to the delivery & final product was top notch.
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September 2021 by Troy M.
Good place to get mattress and mattress stuff, like a bed frame. Possibly one of the only ones but nonetheless the customer service was quite good.
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September 2021 by Sarah Bush Lloyd
Our family has purchased multiple beds and other furniture from Jackson Mattress. The customer service is impeccable. The products are exactly what they describe. They went above and beyond for our last order to help us surprise our sister for a rush delivery. You can’t go wrong shopping here! My sister has MS and hasn’t slept well for months. She over slept the morning after her bed was delivered!
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September 2021 by Navin Mahabir
It's the only game in town. Service is great.
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January 2021 by Josh
Ken and his team have given me the best sleep ever, from custom fitting me to a mattress to the awesome delivery the guys were on time professional and also were willing to do whatever it took for me to be happy. These guys are great and I look forward to shopping with them again!