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November 2023 by Jacklyn Randazzo
I'm not sure what the problem is here, but this pharmacy sucks and I just started coming here. I already want to switch pharmacies again! I have to assume management is the problem because it starts at the top! Customer service is HORRIBLE. Rude employees. They don't follow through with tasks. They don't seem to care or like their jobs at all. The only good thing is that my prescriptions are less expensive at Smith's. I will be speaking with a manager if I have one more problem at this pharmacy!
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September 2023 by Karen & Donald Saner
They had a prescription that my regular pharmacist didn't have and couldn't get!
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May 2023 by Erin H.
This is the same as Harris Teeter, Fred Meyer, Ralph's, etc. per my partner, has the cheapest groceries in Jackson. Was very clean and had several self-check-out kiosks. Can request no receipt, which automatically makes it four stars. Good fruit selection. Idk it's a standard chain grocery store. You can ride there on the bike path, which is cool!
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February 2023 by Google user
This pharmacy is embarrassingly unprofessional. On multiple occasions I called to confirm they have my prescription ready, only to arrive and be told they never received my prescription in the first place. Be sure to count your pills for any prescriptions filled here, as twice they gave me 1/3 of the 30 my prescription called for. When I confronted them, they claimed the 10 pills are all my doctor sent in? This made no sense as the prescription on the bottle listed 30 pills and I was charged the price for 30 pills. The employees here are either grossly incompetent or outright liars, and either way they lost my business
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January 2023 by Jorge Son
This pharmacy is embarrassingly unprofessional. On multiple occasions I called to confirm they have my prescription ready, only to arrive and be told they never received my prescription in the first place. Be sure to count your pills for any prescriptions filled here, as twice they gave me 1/3 of the 30 my prescription called for. When I confronted them, they claimed the 10 pills are all my doctor sent in? This made no sense as the prescription on the bottle listed 30 pills and I was charged the price for 30 pills. The employees here are either grossly incompetent or outright liars, and either way they lost my business
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January 2023 by Kahuna M.
They advertised 18 oz blueberries for $2.99 for Jan 4 through 10. Non of those packages available on Jan 7 but they were offering 6 oz packages for $2.50. Practically the definition of bait and switch. I asked for a raincheck. Manager at the service desk says they don't do rainchecks any more.
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December 2022 by Chris Wolstenholme
Hours listed say they close at 8pm. I’ve been calling since 7pm. I need help filling a prescription. Answer the phone during operating hours. Your job is to help people get their medication… sorry for the inconvenience. Do your job! It kind of matters.
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December 2022 by Allyson Rae Preston
They always have what I need <3
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November 2022 by Anybody
This is the worst place to get the prescription refilled or call in barely can get in touch worst pharmacy and terrible customer service
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November 2022 by Gsalamon Salamon
This is the worst place to get the prescription refilled or call in barely can get in touch worst pharmacy and terrible customer service
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September 2022 by Mike Nelson
Trust me. Long time local. This was a ridiculous situation today. Had 2 prescriptions ordered. Drove from east Jackson to Smith's via the (what used to be) our local only back route. Took 25 minutes to drive at 5pm. 3 people working the pharmacy. The girl at the counter looked at the screen and simply said "it will be at least an hour." Only 2 people in line. Really?
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August 2022 by Beth Belcher
This was the rudest pharmacist with whom I have ever dealt. I would never recommend this pharmacy.
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October 2021 by Marilynn J Woodruff
Called speak to a pharmacist, waited for 15 minutes for the department to answer. Hung up.Moving to Jackson and needed information on prescription transfer from my pharmacy to this pharmacy.
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September 2021 by David Goodenow
This store is the worst at customer service
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July 2021 by Dustin E.
This was a really nice store!We just needed a couple of items, which we found easily.It's a different layout from our Smiths at home of course, but everything was well marked and the checkers were very helpful.If you're in the area I would recommend that you stop by here to find what you need.