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October 2023 by Christina Mason
I called to ask if an item was on sale still as it had been on sale for over a month. The guy told me the sales reset weekly and it wouldn’t be on sale but he agreed to go check as last time there were no sale signs on the item even though it was on sale. I was on hold for 5 minutes. He comes back and says it’s not on sale. I went into the store to buy the item anyway and was surprised to see red sales signs on the item and it did ring up on sale. It turned out it was the manager who took my call and he explained that when I called they were busy so I’m guessing he never even looked because there’s no way he would’ve missed the sign. I’d have appreciated it more if had been honest and told me he couldn’t check. Terrible customer service.
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September 2023 by Kyle J
They never have hard drives. Just empty boxes on the shelves.
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August 2023 by Erica Holly Mazzeo
A wonderful shop with a great staff! William in the print shop has helped me many times and he always goes above and beyond. He has worked on many projects with me and the quality is superb!
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May 2023 by sierra taylor
Calvin was super friendly and very helpful in finding what I needed quickly. It’s always great to go to a store a the employee is pleasant and goes the extra mile.
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March 2023 by Anne Whisler
Outstanding customer service! I have mobility issues & the kind staff brought items to the car to ask me about choices. Such a blessing. Thank you
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December 2022 by Navin Mahabir
Staff is always very friendly. It's not the greatest Staples, especially if you're comparing it to one in a larger city, and the store could use a freshening-up. However, it has most everything you need.
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December 2022 by James Bristol
What a junk show.Maybe they don't have any legal size paper.Supply chain?
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November 2022 by Sarah Romorini
This location of Staples is great, the two people behind the counter at the copy center are such helpful, kind people and helped me when I was in a printing crunch! So appreciated
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July 2022 by Lissie Brooks
Consistent great store. Good products, good service, and very clean.
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June 2022 by John Favela
Ana print marketing associate went above and beyond to help print my daughter national park pass. She went the extra mile today for her neighbor. We need more employees like her in the work place.
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June 2021 by Amy Robinson
Alec in the tech department was exceptional . Great service
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October 2020 by F C.
Staples in Jackson hole does NOT service what they sell. They have ignorant help and show piss poor attitude about their products. Any other place is better including on line. Avoid this store like the plague !
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October 2020 by Xander Skye
This store maybe the most complete with office supplies with computers, printers, papers and other office gadgets. Came here to buy a 4 or 5 terabyte portable hard drive but nothing available other than the pricy $70 1 terabyte. Staff was friendly and helpful to accommodate and help me with my need. They also have a photo center within the store. Lots of Parking are available, very accessible, just by the main road.
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July 2020 by Gable Roth
I needed to run in real quick to print the form for my fourth graders free pass to national parks. The man helping me was incredibly helpful. Not only did he help me figure out how to properly send it to them so that they could print it but he also did some cropping of the image I sent and to top it all off he didn't charge me for the 2 pages that he printed for me! Not everything in Jackson is posh and overpriced!
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May 2020 by Dean Springer
Great Customer Service!!!