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August 2023 by M J.
We've been taking our cars to Valley Auto for more than a decade. We buy and hold our vehicles, and Jerry's careful attention has made that possible. We had a Dodge Caravan that got more than 400,000 miles on it. Our old F150 has 350,000 and is going strong. Of course we're taking our new truck there too!We have always had great service from the crew at Valley Auto, and recommend them to family and friends.
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July 2022 by Kass Harrell
Krin was great and easy to work with. Our shed was delivered quickly and we were very happy with the service. We love our little shed!
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July 2022 by Mike Harrell
Krin and John were extremely helpful and were the main reason we picked a Montana Shed. John went out of his way to put the shed exactly where we wanted it Great structure and Great People.
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January 2022 by Larae Annette
They have great sheds
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January 2022 by Lionel Cusack
To expensive. All said.
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October 2021 by S H.
DO NOT GO TO VALLEY AUTO (Lander, WY). Owner Jerry Johnson is a weasel. He said he could work on my truck, kept it for three weeks, then called and told me to pick it up because he "had hit a wall mentally" and could no longer work on it. I paid $250 towing to get it there and another $250 to get it back so he cost me $500 and did nothing. His numerous excuses were; he didn't have time, did not have the mechanics, and he had Covid. Although, Covid did not prevent him from going Antelope hunting for a week before he told me to get my truck off his lot. This was a simple transmission remove and replace. Obviously, he is only capable of minor repair (doubtful from previous reviews) and unqualified and incapable of doing competent work. After the fact, I started hearing local say they had nothing good to say about him or his business. This guy has NO BUSINESS MORALS.
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October 2020 by Karlee McKenzie
Went to look at trailer that was on the website, got there sign on building said they were in shop no one was there, waited till a woman came out, she was super rude... asked her about the trailer cause it wasn’t on the lot had no idea, was no help at all. Called the number on building and the trailer was sold over a month ago. Would’ve been nice to know since we drove a ways to look at it. 0/10 service 10/10 wouldn’t recommend.
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February 2020 by nobody nobody
This place sells vehicles as well as out buildings and different types of hauling trailers. Small office family friendly staff.Located in Lander Wyoming.
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January 2020 by Rick J Stidman
I bought a 1st gen dodge from them almost a year ago. He guaranteed it to be a solid truck. Said it ran great other than the steering and I already know the steering sleeve wears out often on them. I bought it and attempted to drive it home to Douglas from lander. I broke down twice. I figured ok it's a used vehicle I'll get it home and go from there. Ive yet to be able to use it as it still being worked on in a local diesel shop. I'm now almost 6000.00 into just making it run. With no help or concern from cowboy auto sales. Be very cautious if you dare to consider them.
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January 2020 by Rick Stidman
Just be sceptical of buying a vehicle, he sold me a dodge diesel p/u truck, ran great on test drive, but broke down twice going home, has a cracked head and has to have new radiator and hoses and transmission lost reverse, just driving it home. Still haven't used it 6 months later. Costs more to fix it then what I bought it for.
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January 2020 by Alicia Werner
We bought a new Logan LQ from another dealer in Idaho. Cowboy sales was the dealership who arranged everything. We purchased this trailer in mid November. We had great customer service up till signing for the trailer. We have been trying for over a month to get a generator for our trailer. Sometimes we will go without hearing from anyone and others it is a complete run-around. The dealership in Idaho says they haven't heard anything. I did speak with the dealership from Idaho while at the NFR and was promised everything was coming. We still have not heard from anyone. Here we are one week out from not being able to use our trailer due to the temp tags about to expire, because we have not received our title. I should not have to beg for them to take more of my money, for something we keep asking about. Highly disappointed.
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December 2019 by Jeremy M.
Valley Auto claims to be the local expert on Ford trucks so I brought my 2005 Ford F150 in because the 4 wheel drive was not working. They informed me that I needed a new wheel hub and actuator on the drivers side. They charged me $750 to install both parts and declared the problem fixed. No warning lights were on so I took their word for it. A few months later when I had my rotors and breaks replaced by another mechanic he noticed that the passenger hub was engaged with the 4 wheel drive when it shouldnt be and the drivers side would not engage when put in 4 wheel drive. I took it back to valley auto fully expecting they would address the issue since I already paid them to do it and they claimed that it wasnt their problem and wanted to be paid again for the repair. Too bad they decided to choose to throw a good paying customer under the bus instead of honoring their agreement. I wont be returning there. Do not recommend anyone else go there either.
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November 2019 by Lemuel Black
No one was in and I never got a call back for the next day when I wanted a test drive
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September 2019 by Janet Pickerd
Hmmmmm, never sold my sisters truck
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June 2019 by Tim J.
Very dissatisfied. Had my pickup in to replace a leaking waterpump. Immediately after, I see leaking from a hose that wasn't attached correctly. Brought it back and they fixed it after charging me nearly $100, which looked like their error since it was a coolant hose attached to the pump system they had just worked on. Meanwhile, my radiator fan had gone haywire after they changed the water pump. I called to have them address it, since this problem didnt start until they initially worked on my truck. They ignored my calls. Very dissatisfied with their customer service.
