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August 2023 by Crooks Country WYO
Called to ask for a bid on a bumper with winch and lights. The bid I received installed was $3800 and change. I asked for a 12k lb winch amber for lights and asked if switches to be installed in a certain spot. They told me yes to all the things I asked for.Fast forward to me picking up the pickup after installation. I was told my total was $4600 and change and was told they told me the price without installation… I figured that was my own fault for not getting a print out of the estimate. I noticed the bumper hung over 1” on the passenger side and was flush on the drivers side. They also installed a 9500k lb winch instead of the 12k, I received clear lights instead of amber and none of the switches were where I asked them to be. I now hit my knee on them whenever I get in the truck.I went to the shop multiple times asking about the winch and lights being wrong as well as the bumper allignment and lights not being what we had talked about. I got put off both times and was told I would get a call back. I have since stopped going in, I haven’t received a call from them trying to make any of it right.Very frustrating when you pay this much money and they get this much wrong.
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October 2018 by Polly Jones
I had the best experience with P&OR.. Their customer service is some of the best I have ever had...
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September 2018 by Del Nelson
Corrected a couple of small problems immediately. I would have them do work for me again.
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April 2017 by Jack Trigg
This place is top notch!!!!!
