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July 2024 by Jen Stetich
The employees at this store are fabulous! They are knowledgeable, super friendly, and multi-taskers who help you very quickly! HIGHLY RECOMMEND! They deserve more than 5 stars!!!
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July 2024 by Kelley W
They were extremely friendly and patient but completely misrepresented a promotion that ended up costing a lot more than communicated through the process. Add-ons such as Next Up and insurance were added without my knowledge as well. I'm just really disappointed in the deceptive sales tactics.
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April 2024 by M Armstrong
Always helpful
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April 2024 by cole Greiner
Dishonest salesman. Will say anything to make a sale.
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April 2024 by Jacob Flowers
Great experience and customer service. Mason was a great help and made the process for switching plans super easy. Thank you!
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February 2024 by Dominic Vigil
Amazing customer service at this location, especially Adrian, he helped me get set up, and answered every question I had. 5 stars!
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January 2024 by S M
Always get great help from the employees here!
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January 2024 by C.J Maestas Higgins
Mason and his staff are great to work with. Always helpful and go above and beyond to assist their clients to meet their needs.
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December 2023 by Brandy Jackson
The 2 guys that work at this location helped me out a lot!
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November 2023 by EverythingCeeJay
Awesome customer service at this location. Couldn’t have asked for a better experience!
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November 2023 by Maxx Maximus
Helped me out when I was in a tight spot.
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October 2023 by Don Bailey
Great help
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October 2023 by Adrian Vigil
Always a great experience coming here!
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October 2023 by BIG_HUAS_19
Always a great experience coming here!
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October 2023 by Jonie Markle
I've never had such a horrible experience as I've had with the manager (long bearded guy) of this location. Went in to get some help with my new phone. I told him what the issue was and he asked if I had purchased the phones here. I stated no, that because we transferred from Verizon to AT&T we preferred to go through a corporate store since it was our business account and we felt it better to do the transfer in the corporate store. We also just happened to be in Denver at the time we decided to make the change.The comment that was made by the store manager was mind blowing. He stated "So...you get your phones through corporate, but you come to us for help??" I was flabbergasted! I have never had someone respond in such a way. His reasoning of why should he help me if I went through corporate is absurd. A new customer to AT&T and this was what I had to deal with. I asked for his store owners name and he would not give it to me.I went to Cheyenne and met with the nicest man named Carlos who was able to fix my problem in a matter of 2 minutes!! Now that is customer service. The Laramie store has lost my business and the business that my family would have brought in. Just because we bought from corporate doesn't mean that I won't need accessories, or add phone lines to my existing account. Do better Laramie location. Maybe send your manager to some training schools on the proper way to interact with clients and potential clients.
