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May 2023 by Kaylee Alles
Loved my experience at Palatium. Monika listened very closely to what I wanted and helped me find a great new hairstyle! I highly recommend them.
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April 2023 by Beth Ford
I brought my kid in for a haircut. Cold, unwelcoming atmosphere. Thinly veiled rudeness from stylist. Vastly overpriced products and services.
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March 2023 by Ellen Whittle
Monika did such a fantastic job with my curly and thick hair. It’s one of the best cuts I’ve ever had. She took the time to get it right, which is rare in my experience. Also, the place has a gorgeous vibe with amazing houseplants under skylights. Great atmosphere.
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February 2023 by Bailey Sanchez
Sierra has been doing my hair for the last year and I have been overly joyed with every outcome going there every 2 months. She is very professional, listens to exactly what you wants and knows how to do hair. The rest of the crew is always so friendly and so amazing at doing hair. The owners Mike and Monika run an amazing shop that anyone would be lucky enough to go to.Services: Hair coloring
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November 2022 by Elizabeth Stauffer
Sierra was so helpful, assuring, and skillful with my haircut. I was nervous because I've only ever had boy styles before, but she did an amazing job helping me articulate what I wanted and pointing me in the right direction. Besides her professionalism, she was also very easygoing and pleasant to talk to. Couldn't recommend her strongly enough!Services: Hairstyling
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October 2022 by Brittany Unverzagt
Please avoid this salon. I went in for a hair consultation two weeks before and said I wanted a full head of highlights and a trim. The consultant said she was quoting me $250-$350 "on the higher end so I didn't get sticker shock at the register" for the visit. I started my appointment with Monika telling me that she didn't know if she would even have time to tone or style my hair, but I ended up paying $444 by the end of my visit and only getting a partial highlight (instead of a whole head) and trim. There were so many hidden fees that they kept from you during the consultation that you were forced to pay once done. I was prepared to pay a decent sum to get my hair done, but I was vastly overcharged for only half a head of highlights, a trim, and leaving with a wet head of hair. Do yourself and your wallets a favor and visit other talented stylists/ beauticians in Laramie who will give you the full treatment without nickeling and diming you for doing the bare minimum and charging you for the Aveda name.Unfortunately, since sharing my experience, multiple women have come forward to tell me that they have gone through the same thing with this salon.Services: Hair coloring
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October 2022 by Kristen Peterson
Love, love, love all of them, they all make you feel at home, the moment you walk in♡ A serene, positive, calm vibe throughout, a great way to treat yourself! Monika and Mike are amazing, and help with keeping your hair beautiful, healthy and up to date with the times! I highly recommend the Palatium, it's an experience not just a haircut and your not just a number. You're feel made to feel like family♡
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September 2022 by Carrie Barr
I just moved to Laramie about a month ago. Dropped in to make an appointment for cut and color but was seen immediately by Sierra who was very friendly and went ahead and cut my hair then. Great experience then, however …I discovered later the future appointment for cut and color was never booked by the front desk and nobody returns calls to book an appointment so I guess I’ll go elsewhere.
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September 2022 by Robin Dromarsky
Sierra is a phenomenal hair dresser. She does an amazing job of listening to what I want and asking what I think of the end result of my color/cut. 10/10!!!!
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August 2022 by Tennessee Watson
Kayla Robbins is my go to at Palatium. She interprets my confusing attempts to describe what I want and somehow gives me exactly what I was imagining. I'll also say that I have naturally curly hair that's rendered flat and limp by Laramie's dry climate. Kayla's cuts give my hair buoyancy and she recommends great products. 10 out of 10 recommend Kayla.Services: Hairstyling
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June 2022 by Sara Roberts
Kayla is hands down the most talented hairstylist! Her sweet and bubbly personality makes the time At the salon so fun! She keeps my hair healthy and gorgeous and always nails it!!Services: Highlights
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June 2022 by Lauren Salsgiver
I go to Kayla at Palatium for cuts and color, she never disappoints. I have wavy/curly hair and I have never had a cut that suits it so well. Kayla does an amazing job figuring out what works for your hair and what you want! As far as color goes, I’ve loved the balayage/highlights I’ve gotten. The blonde has lasted so long with Aveda shampoo and conditioner, it didn’t yellow over 6 months. Kayla is a wonderful person and an amazing cosmetologist!Services: Balayage
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May 2022 by Alexis Anderson
Wedding hair/makeup for bridal party cancelled 3 weeks before day of without my knowledge.My wedding experience with this studio was quite unprofessional. I did have some complexity in scheduling, however they were extremely difficult to communicate with (e.g. calling with a question, receptionists would say they needed to check, then would never contact me back).All this difficulty culminated 3 weeks before my wedding day when I called to confirm my "trial" hair and makeup appointment and was informed that all my bookings had be cancelled and that "someone called and told us to cancel it". Miscommunications are certainly common, however the way the salon handled this situation was unprofessional and lacking in the customer service department.Ensuing conversations were laced with accusatory language as the owner and employees insisted that they "don't just cancel weddings"... although they had as I most certainly had NOT cancelled these services.Several hours later, the owner called to gaslight me some more, then offered that the two stylists could reschedule these appointments they had already filled if I still wanted to use them. Miraculously I had found other vendors in this short period of time through family and friends so decided my wedding day would be less stressful without this salon in it.It seems like they are great for day to day work, however I would certainly not recommend them if you are looking for a responsive wedding vendor.
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May 2022 by Selma Saetre
Super friendly staff and a very nice atmosphere! Everything was professionally done and the result was 10/10! I was treated with respect and the customer service was amazing. Highly recommended this salon!Services: Highlights
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February 2022 by Celia Nelson
McKenzie did a great job with my hair!! I went in for a trim, some layering, and curtain bangs. She put some Aveda smooth infusion in my hair which instantly made it so much softer and less frizzy than what I’m used to, and I did end up buying it (I recommend that as well!) My hair feels brand new! I’m very happy with how my hair looks and I’m excited for my next appointment with her. :)