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December 2023 by James Burnett
While the staff of Pilot was nice enough, I stopped here because I had a taste fpr Wendy's. Lo, and behold, Wendy's is shut down for a "Plumbing issue". Well, forgive my asking, but why would you have 3 employees just standing around laughing and joking while people are wanting a hot meal? Were they on the clock? Who knows. Did they have an answer to when the issue would be corrected? Of course not. Silly me. Stopping in Laramie is beginning to be not worth the damn effort.
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December 2023 by Gary Jones
Friendly staff.
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November 2023 by Natalia Golub
Toilet broken. Fraud money.
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November 2023 by adamswyo
Between 6 attendants, they can only clean 1 shower in an hour. All the showers standing open and dirty 6 people in line waiting.
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November 2023 by Shahara Adams
Don't stop here for a shower. Waited 40 minutes for them to clean 1 shower of the 5 dirty. I guess only 1 of the 5 people that were working were qualified to clean showers.
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October 2023 by vince Mccarthy
Disappointed place. Today, Wendy is closed down due to equipment failure. At 3pm, 3 drivers before me waiting for shower, been waiting hour and stilling waiting. Hey Pilot, instead of buying out every Ma and Pa truck stops, why not improve older Pilot stores by building more showers.
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October 2023 by Mel Samples
Bathrooms were clean, help was friendly, but Wendy's was a nightmare. We didn't even stay to order, much less eat there. The amount of smoke coming off the fryers was so think I thought something was literally on fire. I've seen less smoke from a house fire.Truck parking is kind of a pain, too. You have to park quite a distance from the building and, as a woman, I would not feel safe walking that far after dark.
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October 2023 by Nathan Samples
Help friendly parking area well maintained but restraint was smokey from the fryers. And no sense of caring from that staff. We decided to leave instead of risking bad food
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October 2023 by Joan Cook
We stopped here to get gas for our RV. We had just signed up for pilot rewards app. We did not get a discount, the music was so loud by the pump, I had to YELL to my husband. By the time we drove to Denver, CO the next day, the RV was stalling and smelled like bad gas.Don’t buy gas from this Laramie, WY center. Worst experience yet!!
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September 2023 by Duane M
Had a great interaction with the staff at this pilot! Friendly all around and Dana was helping drivers score free drinks through the pilot app for Driver Appreciation month. Keep up the awesome work and positive attitude!
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September 2023 by Jamie
***SHOUT OUT to SHARON***It's wonderul to see all diesel fuel islands being clean and sanitized, even the garabge cans are shiney. I cant stand touching most of the Pilot/Flying J keyboards and garbage lids, even with gloves on. Excellent job!!!
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September 2023 by Chloe Boyd
I honestly never right reviews but the laundry room is down and there’s no signs about it being down until you get to the laundry room which is annoying ! Anyways besides the laundry, the showers were really nice and but the ground was slippery .
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July 2023 by Olga IVANOVA
If you are Truck driver don’t stay overnight here because you wouldn’t able to breath air. Here Smells sewer very strong really bad .
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July 2023 by Winston S.
If I could leave negative I would... Just fueled up at Pilot off 80 in Laramie, WY. While watching the fill hole on my bike I felt something wet on my hand. Looked down, and sure as shit the handle was leaking gas onto my hand and dripping gas on the side of my very hot bike, said side also being where the very hot exhaust is. Sorry, no remorse whatsoever for ripping the windshield washer bucket from it's anchors so I could rinse the gas off before my bike and the station went up in flames. Not sure what kind of 'inspection standards' they have in WY, but guessing low or none. It was 40 minutes ago and I am still shaking. I have no (shareable) words to express all my thoughts on this, but rest assured I will call AAA or walk before ever using Pilot again. Sure wish I would have seen the Love's across the street before pulling in.
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July 2023 by el cholabels page 1
Pull up to this pilot from Canada. I see Dana with her big smile welcoming everybody in. Right away felt the good vibe because country music was playing in the background so I felt like I was on the soul train ready to dance. Lol but I end up taking a shower and I notice how clean my shower was because of the smell of 409 it was a great smell and the bucket of trash was empty. So Jordan did a great job on how keeps the showers clean and takes out and rebags trash outside. Good job Jordan your boss ought to be proud of you.