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January 2024 by Tony Webster
I love coming here. Everyone's super friendly, and I've never found the place to be too crowded. The hydromassage chairs are awesome. The vibe is pretty good. I wish they were open later on Fridays and Saturdays.My only complaint isn't this location’s fault, but rather Planet Fitness corporate: you cannot pay for your membership with a credit card like basically every business in America. Instead, they force you to provide bank account (ACH/EFT) information. This is unsafe and a high risk for fraud in the event of a data breach. They claim it’s for your “convenience” if your card expires—no, that’s not legitimate. If Netflix, Verizon, and Spotify can all operate just fine on credit cards, Planet Fitness can too. In reality, they want to make it harder to cancel. And I don't want to cancel—but the fact is, you do not give checking account information to ANYONE except a regulated financial institution, period. The internet is flooded with complaints about this. But again, not this location’s fault.
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November 2023 by John A
Very nice and clean gym. Plenty of parking spaces and all the staff are very friendly. The machines are well kept and no lines to use them. It's a smaller gym compared to a bigger city planet fitness. Because of that it's not crowded and kept clean. Must stop by if you are a member and out of town for quick workout.
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October 2023 by Michael Imhof
Music is waaaaay too loud. I asked them to turn it down and they said it is set by corporate. We moved from out of state and carried out membership over to Laramie. But I’ll be canceling it soon. There is no excuse to have music so loud a person with noise canceling headphones can’t enjoy their own music.
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October 2023 by Gabe Cook
I’ve been going to gyms my whole life. The only reason this gym sets itself apart from others is the customer service provided by Chris, the nice woman who makes it a point to learn her clients names and always offer a smile. She is obviously extremely hard working, and is ALWAYS cleaning equipment, which I appreciate as a healthcare worker!! As long as she is there, I will be!! Great hire Planet fitness!
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October 2023 by new & improved 305
I drove 1.5 miles from the truck stop to work out and immediately saw like 10 NO SEMI PARKING signs. I know when I'm not welcomed. This PF looks dirty anyway. The PF sign in the front has flickering and blown out light bulbs. Avoid this gym if you drive a semi.
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September 2023 by W
Heather the new manager as created an unwelcoming environment since her start at this location. She has her workers are doing weird tasks during business hours that disrupt the workout flow. She doesn’t greet people and gives out hostile energy to both members and employees. For a new manager they brought in she in clueless about the position.
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August 2023 by Robert F.
Another day ..Another Planet fitness location!We love our black card membership. We've visited over 36 locations in 10 states in the last 3 months in our summer road trip.This location was great! Plenty of equipment, we didn't have to wait for anything. Friendly staff that were actively cleaning the whole time we were there.Nice hot water in the showers.Onward to the next location!
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August 2023 by Angrybob80
The concept of not being allowed to feel good about yourself and that we should celebrate fat people is an oxymoron when you are at the gym. We are all there trying to become better versions of ourselves and that always will include a bit of vanity. That’s just human nature.I hate that the massage beds are limited to 10 minutes even when it’s empty and you have to beg for more time. I wish the showers had shampoo and body wash like any other gym.
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August 2023 by Lita C
Wow! One of the cleanest gyms I've been to from California to Colorado! Open 24 hrs and has great staff! Chris at front desk is great ?
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August 2023 by Summer Gerdes
The manager JT helped me finally solve my billing issue that I had for months. I appreciate his dedication and positive attitude. Really great customer service!! Thank you JT
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July 2023 by Syrena H.
The staff is very friendly and helpful they make me feel welcome. It's very clean non judgmental a place where you can focus on your fitness and just work out. I've met several very friendly people who are eager to help you learn how to use equipment. They are 24 hours a day Monday through Thursday and 7am to 7 pm on Friday, Saturday and Sunday. The membership is a great value I can bring a guest. They have awesome equipment for a full body workout.
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July 2023 by B
Inappropriate confrontations at the front desk due to new management policies. They say your account is not up to date, and they need your bank account number. Personally I'm not providing that information to anyone but my employer and another bank. I do not blame the staff, rather the out of state management/ownership.We won't be members much longer.
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July 2023 by Dennis O.
Equipment poorly maintained. TVs attached to treadmills and elliptical do not all work and have been that way for months. Can't this be fixed or at least a sign saying TVs don't work. Bike, that I rode, heart monitoring faulty not reading properly and constantly pausing. Friendly staff but no progress when issues raised.
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June 2023 by Whitney Lewis
Was completely embarrased and shamed by staff and was told I could no longer workout during my workout, due to the fact that my account was not active at the time due to an overdue fee and my bank account was apparently not on file, which should have been since I was signed up, it was apparent to me that my bank account had been deleted and trying to figure out what was wrong without getting any notifications that my account was not active and the fact that I had an overdue fee when it clearly shows that it has been charged to my account on my bank statement on my phone and then trying to check in as a guest was like pulling teeth then they no longer wanted to talk and then snidely said I could workout for the day. This was not the most pleasent experince, the staff continued to talk poorly and judge me when I was trying to go back and workout and it made me no longer feel accpted there. So much for a judgment free zone. Please talk to staff about how to approach clients and keept attitude at home.
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May 2023 by Martin Führlinger
Unfortunately not suitable for truck drivers. Last week my $1500 truck was towed while I was working out. Even though I had a note on the back windshield saying I'm a Planet Fitness customer. The last 2 years was parking no problem ?Was my favorite planet fitness, WAS!!
