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January 2024 by James Drever
If someone were to ask me which propane company to use I would now say any company besides Suburban. They struggle to make deliveries, often taking weeks blaming broken down trucks, electronics, etc.. One time it was the receipt printer wasn't working. If they could blame me, they would. Oh wait, they have.This year in anticipating the issues I ordered a second tank and have been waiting weeks for them to fill it. Now with 2 feet of snow on the ground they continue to drag their feet and make excuses.Not making deliveries, blaming equipment and anything else is not a new problem, but one that has been happening for years. Please save yourself time and hassle and choose another company.
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May 2023 by Rick H
Service is good and dependable but they’re proud to stick it to you in price. I found out the hard way that new management means new greed and my price shot up 110%. I wouldn’t think twice about cutting the cord if I could but I can’t and new management KNOWS THAT.
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April 2023 by Glenn
Under new management, Donny passed away. Lori is retired. All the new folks are wonderful.
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April 2023 by Dan Clary
Under new management, Donny passed away. Lori is retired. All the new folks are wonderful.
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March 2023 by Jeremiah J
Suburban propane delivered propane to my old house 6 months after I moved out and updated my address with them. They are now demanding I pay them for propane that was never delivered to me.
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December 2022 by Terry Mabbitt
Came to the rescue in a difficult and great time of need. Super service and people with a lot of heart. Thank you so much!
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November 2022 by Tim Davies
Was given an estimate and a date to deliver and set up of about mid October. Lori was able to get set up done about 3 weeks early and the delivered under the estimate. Laramie Wyoming location did a great job. I highly recommend them.
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October 2022 by lina l jackson
I would recommend this company to everyone.They all are awesome. Very professional VERY helpful, answered ALL my crazy questions, but was assured that they were NOT crazy. Safety was stressed and everything was checked to make sure it worked. Propane delivery was awesome, and safety was reviewed with me. This experience makes me more confident knowing that the winter heat will stay on. ???? The ladys in the office started this GREAT experience. Thank you to Everyone at Suburban Propane!!
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June 2022 by Megan McKnight
Laurie and Tony are both highly professional, both extremely kind, and both provided assistance above and beyond most businesses I have ever dealt with in my lifetime. I am grateful to be a customer.
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March 2022 by cody meares
They came out and delivered my propane tank and got stuck called a tow truck to pull them out then at at 4.00 pm had to run back to Laramie WY to get a part so we could have heat and be able to cook I feel like this company and the people working with them know are doing a great job thank u for going the extra mile
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March 2022 by Grand Canyon Homestead
Very friendly helpful place to do business. I travel full time and after trying 8 places in laramie , I finally found this place. Do not waste your time & gas driving around this town TRYING to find a better place.
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March 2022 by Albert Bennett
They always take care of us, and even the dogs. could not ask for a better propane provider
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March 2022 by Killen McG
I arrived 3 minutes before closing thinking I was probably to late. The attendant was happy to help and and made conversation while filling my tank. Suburban Propane has always been great to us and I always refer people because of the great service.
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March 2022 by Chad Lamb
The company has been helpful but price is outrageous. $4.00 a gallon when national average is $2.74. Even a local, rather pricey farm-type chain that refills small to large bottles is only $3.29. Thanks for the rip-off.
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February 2022 by Ann Stivers
Working with Lori has been amazing!Tim did an excellent job of explaining the cost as well as pros and cons of putting the tank under ground.The customer service from the entire office has been excellent !
